KIA Automotive Sales Consultant

Hendrick Automotive GroupConcord, NH
1dOnsite

About The Position

Hendrick Automotive Group is seeking motivated Sales Consultants to join our dynamic Kia sales team in Concord, NC! Ideal candidates should have knowledge in the retail industry with a willingness to continue their training for a successful career. Sales Consultants have the rewarding opportunity to be an ambassador of our company, as you will be interacting with customers and helping them select the PERFECT vehicle to meet their needs. You will be trained to use your knowledge of the latest car models and features to guide customers through the selection process and ensure that customers are aware of the various financing and leasing options available to them. Our primary focus is to help our teammates accomplish the goals they have set for themselves, their jobs and their families. It's the Hendrick Advantage. Taking care of our employees helps us better care for our customers. Hendrick Automotive Group is a back-to-back winner of Automotive News' "Best Dealerships to Work For" Award Successful Team approach with Doing Business the Right Way Focus Hendrick Automotive Group believes that its people are its most important assets. Together, everyone achieves more. We work as a team, best utilizing our individual talents and skills to reach a common goal. Hendrick Automotive Group teammates help each other to balance their commitments to family and to the community they represent. Our 10,000 plus teammates across the country are empowered and trained to be leaders within our organization. At Hendrick Automotive Group we are defined by our integrity. We believe in doing what is right for our fellow teammates, our customers and our corporate partners. The core values of this company are what shape every action we take and every decision that is made. Our customers are important to us. They’re family. We genuinely desire for our customers to feel valued and cared about whenever inside our doors. Every day, Hendrick Automotive Group teammates recommit themselves to exceeding the expectations of our customers. The Hendrick name is synonymous with winning, at the dealership and on the race track. We are committed to continuing the Hendrick tradition of success and performance. Our teammates are empowered to overcome obstacles and do what it takes to satisfy our customers, lift up our fellow teammates and build profits. The automotive industry is rapidly progressing. Every day, Hendrick Automotive Group takes the initiative to find ways to achieve success through simpler, better, faster and leaner processes. We work daily to invest in the improvement of our teammates and develop resources to offer opportunities for personal growth and development. We strive for excellence in all that we do. To perform the job successfully, an individual should demonstrate the company's core values of Servant Leadership, Teamwork, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement. Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Requirements

  • Valid Driver's License.
  • College Degree, High School Diploma or equivalent.
  • 2 years of direct customer-facing sales experience preferred (automotive or similar fast-paced environment).
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Ability to handle customer inquiries in a professional and efficient manner.
  • Computer literacy and ability to use customer databases.
  • Confidence in sales ability and knowledge of best practices.
  • Ability to build relationships with customers.
  • Intermediate knowledge of Microsoft Office products.
  • Intermediate ability to learn web applications for customer management.
  • Ability to understand and follow instructions.
  • Ability to communicate effectively with customers and company personnel.
  • Ability to read and comprehend instructions, correspondence, and memos.
  • Ability to effectively present information in one-on-one and small group situations to customers and other employees.
  • Ability to add, subtract, multiply and divide.
  • Ability to apply common sense understanding to carry out instructions.
  • Ability to deal with standardized situations.
  • The position requires regular and predictable attendance.
  • Scheduled shifts may include evening hours, weekends, and holidays.

Responsibilities

  • Greet potential customers and introduce them to options based on make, type, and quality of vehicle desired.
  • Answer customer questions regarding car features, pricing, financing and warranties.
  • Provide test drives of vehicles and provide feedback on driving performance.
  • Develop customer relationships through follow-up and follow-through.
  • Negotiate vehicle prices and complete paperwork for sales.
  • Monitor customer satisfaction and address customer concerns.
  • Maintain current knowledge of product and dealership promotions.
  • Ensure proper inventory levels are maintained.
  • Keep abreast of new trends and industry developments.
  • Follow up with customers post-sale to ensure satisfaction.
  • Continuously improve sales performance through feedback.

Benefits

  • NO COST Employee Healthcare Benefits
  • 100% Paid Training
  • Team Culture like no other
  • Rewarding performance based pay plans and bonuses
  • Sales Onboarding Program
  • The Best Dealership Facilities in the Area
  • 401(k) with Company Match
  • Employee Discounts
  • Largest privately owned auto group in the country, GREAT career growth potential
  • Paid Medical - NO COST Employee Healthcare and Prescription Plan
  • Generous paid time off/vacation and sick days
  • Basic Life Insurance
  • NO COST Employee Assistance Program
  • Paid Factory Training
  • Comprehensive employee recognition/rewards programs
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