Keyholder
About The Position
As one of the leading online fashion brands, this fashion brands stores are nothing short of exhilarating! This brand focuses on creating world-class in store customer experiences, building brand loyalty, hosting influencer events, and driving sales through client relationships. This brand is looking for a Keyholder based in Boston who is ready to lead a passionate, skilled and innovative team that is obsessed with making an outstanding impression on every person who walks through the door. Were looking for someone who: Embodies drive, enthusiasm, and a natural talent for inspiring others Is able to oversee store opening and closing duties Cultivates exceptional customer service, serving as a cornerstone within our dynamic and fast-paced retail setting Supports the Store Manager and Assistant Manager, they lead the team in achieving exceptional customer experience, sales goals and upholding operational efficiency Ready to step up as manager on duty, they exhibit leadership and accountability as needed, motivating our team through constructive feedback, development and training Has a passion for retail and strong leadership skills make them an invaluable asset as we strive to create an unforgettable in-store experience for our customers Success Metrics: You will lead and motivate the sales team to achieve sales targets and provide excellent customer service whilst contributing to their career development You will perform operational duties inclusive of but not limited to: opening and closing registers, visual merchandising execution, inventory management, light housekeeping You will build brand loyalty and awareness through memorable in-store experiences in a fast paced retail environment You will demonstrate a commitment to our company Values, our innovative Business style, our People Leadership principles, and our outstanding Customer First approach
Requirements
- 3+ years in retail industry
- 1+ year experience in retail management
- Excellent leadership and communication skills
- Ability to motivate and inspire associates to achieve their goals
- Strong problem-solving skills and the ability to make quick and effective decisions
- Exceptional customer service skills
- Great sense of style
- Ability to work flexible hours, including nights and weekends
Responsibilities
- Oversee store opening and closing duties
- Cultivate exceptional customer service
- Support the Store Manager and Assistant Manager
- Lead the team in achieving exceptional customer experience, sales goals and upholding operational efficiency
- Step up as manager on duty
- Motivate team through constructive feedback, development and training
- Lead and motivate the sales team to achieve sales targets and provide excellent customer service whilst contributing to their career development
- Perform operational duties inclusive of but not limited to: opening and closing registers, visual merchandising execution, inventory management, light housekeeping
- Build brand loyalty and awareness through memorable in-store experiences in a fast paced retail environment
- Demonstrate a commitment to our company Values, our innovative Business style, our People Leadership principles, and our outstanding Customer First approach
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
