Keyholder Supervisor - Middletown
About The Position
Goodwill Easterseals Miami Valley is an organization driven by empowerment and full inclusion, one of the largest employers in the region with a mission to empower those with disadvantages and disabilities to improve their quality of life. The company employs over 600 associates in its retail stores and offers over 40 programs and services to the community, including job readiness and assistive technology services. They offer both part-time and full-time positions with various schedules. The Keyholder Supervisor role involves supervising store operations such as loading and unloading trailers, processing textiles and wares, quality control, rotation, sales, and general operations.
Requirements
- Minimum of High school diploma or general education degree (GED)
- Knowledge and experience in cash register procedures, stock control, banking procedures, merchandising and display
- Ability to perform each essential duty satisfactorily
- Ability to pass a criminal background check and random drug screens
- Ability to supervise and train employees in cashiering, banking, stock, and display
- Ability to effectively perform the duties of opening and closing the store as needed
- Demonstrate a willingness and ability to work as a team member
- Demonstrate the ability to work independently
- Organizational skills
- Maintain the ability to regularly lift and/or move up to 50 pounds
- Provide own transportation and adequate liability insurance
Responsibilities
- Assist store manager with managing budgeted sales and expense to revenue (E/R)
- Operate cash register accurately and efficiently, handling cash, checks, correct change, receipts, returns, voids, discounts, credit cards, etc.
- Perform banking procedures, including reconciliation of Daily Business Statements and deposit slips
- Train and supervise store employees in retail procedures
- Display and model excellent customer service
- Ensure store is maintained in accordance with company policies on housekeeping, safety and security
- Perform stocking, display, and inventory duties
- Perform merchandise ordering as assigned, including processing requests to transportation
- Work a flexible schedule to comply with the needs of the store
- Follow the dress code as set by Goodwill and set a professional example for employees
- Embrace the empowerment and continuous improvement culture in the agency
- Display and encourage the ability to offer suggestions and make decisions that will positively impact the store and cause business to grow
- Assist store manager with the responsibility of the equal opportunity employment efforts and results, and take action to prevent harassment of employees
- Provide own transportation and adequate liability insurance for such
- Maintain the ability to regularly lift and/or move up to 50 pounds
- Comply with all Agency policies, procedures and safety standards and ensure safety training throughout areas supervised and maintain same to meet CARF, Department of Labor and other regulatory standards
- Perform other duties as assigned
- Comply with all Agency policies, procedures and safety standards throughout work areas and maintain same to meet CARF, Department of Labor and other regulatory standards
- Direct supervision of employees and volunteers in absence of Store Manager or Assistant Manager
- Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws
- Train employees
- Plan, assign, and direct work
- Appraise performance
- Reward and discipline employees
- Address complaints and resolve problems
- Open and close the store
- Perform daily manager on duty tasks in the absence of the store manager or assistant manager
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What This Job Offers
Career Level
Manager
Education Level
High school or GED
