Keyholder (PT) - SouthPark

UNTUCKit•Charlotte, NC

9d•Onsite

About The Position

Is your passion in retail?” We are looking for a Part Time Keyholder for our store in Charlotte, NC. The ideal candidate will have prior management experience and solid working knowledge in a retail store environment. “Do you have the gift of motivating those around you?” The Keyholder will have a working knowledge of all things UNTUCKit, along with a strong ability to provide exceptional customer service. CORE VALUES- Be Kind, Own It, Work Together, Communicate, Mentor and HAVE FUN!

Requirements

Proven work experience as a Sales Associate
Basic understanding of sales principles and customer service practices
Proficiency in Apple products and G-suite, Omni-channel POS systems
Solid communication and interpersonal skills
Customer service focus
Ability to work in the store alone
Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
High school degree

Responsibilities

Create and ensure a cohesive work environment that inspires engagement of associates
Possess the UNTUCKit CORE values
Confidently execute UNTUCKit University training and participate in daily chat-in activities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers’ needs and provide assistance and information on product features
Create a fun, relaxed environment for customers to feel comfortable shopping
Maintain stock room
Open and close the store
Actively maintain a tidy sales floor
Remain knowledgeable on products offered and discuss available options
Cross sell products
Team up with co-workers to ensure proper customer service
Be a vital part of brand decisions with customer feedback and observations