Keyholder (PT) - Short Pump Town Center

Untuckit • Richmond, VA

408d

About The Position

The Part Time Keyholder at UNTUCKit in Richmond, VA, is responsible for creating a positive and engaging work environment while providing exceptional customer service. This role requires prior management experience and a solid understanding of retail operations, with a focus on motivating team members and ensuring customer satisfaction.

Requirements

• Proven work experience as a Sales Associate
• Basic understanding of sales principles and customer service practices
• Proficiency in Apple products and G-suite, Omni-channel POS systems
• Solid communication and interpersonal skills
• Customer service focus
• Ability to work in the store alone
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays
• High school degree

Responsibilities

• Create and ensure a cohesive work environment that inspires engagement of associates
• Possess the UNTUCKit CORE values
• Confidently execute UNTUCKit University training and participate in daily chat-in activities
• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers' needs and provide assistance and information on product features
• Create a fun, relaxed environment for customers to feel comfortable shopping
• Maintain stock room
• Open and close the store
• Actively maintain a tidy sales floor
• Remain knowledgeable on products offered and discuss available options
• Cross sell products
• Team up with co-workers to ensure proper customer service
• Be a vital part of brand decisions with customer feedback and observations

Benefits

• Retirement Plan (401k)
• Paid Time Off ( & Public Holidays)
• Training & Development
• Casual working environment
• Wellness Resources

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: High school or GED