Key Relationships Senior Associate (Onsite, Nashville)

Charity: Water•Nashville, TN

7d•$65,000 - $81,000•Onsite

About The Position

As a Key Relationships Senior Associate, you'll be a core member of the Key Relationships team by directly contributing to the revenue line and by overseeing projects that benefit the greater team. Reporting to the VP of Key Relationships for the first 90 days followed by the Associate Director of Key Relationships, you'll cultivate and grow a portfolio of major donors with increasing independence and sophistication. With charity: water's Experience Lab in your footprint, you'll be the primary on-site point-of-contact for visitors to our Lab capable of donating $6K or more to our Water Programs or Operations. You'll provide mentorship to KR Associates and support the team through specific campaigns and initiatives. You'll participate in cross-departmental projects as KR team representative, maintaining an open line of communication among key stakeholders.

Requirements

A Bachelor's degree
4+ years of full-time work experience in donor relations, customer service, project management, or a related nonprofit role
A strong EQ and ability to relate to people in all walks of life and social status
A desire to advance your career as a fundraiser
Enthusiasm for the mission of charity: water
Strong attention to detail and the ability to deliver tasks on deadline
A unique ability to multi-task and stay focused on the big picture
A positive, energetic, team-oriented, can-do attitude
Proficiency in Apple, Google, and Microsoft products

Nice To Haves

Master's Degree
Familiarity with Salesforce or a similar CRM platform
Front-line fundraising experience
Experience successfully planning and executing large and small-scale events

Responsibilities

Developing and growing a balanced portfolio of major supporters capable of donating $6-$20K raising $800K+ annually to support water projects
Providing strategic stewardship support to local executive leaders and other fundraisers as needed, helping to advance cultivation and relationship management within high-capacity portfolios and ensuring forward movement on key donor opportunities
Building meaningful long-term relationships with individuals and families through personal visits, phone calls, and other meaningful touchpoints
As needed, serving as the on-site point-of-contact representing Key Relationships and Brand Partnerships (as needed) for visitors at The Experience Lab in Franklin, TN
Consistently delivering an exceptional donor experience by establishing personal rapport, providing timely stewardship and project updates, asking the right questions and actively listening, and finding opportunities to provide surprise-and-delight elements
Becoming a skilled external and internal communicator, successfully navigating social and relational dynamics, and actively looking for opportunities to connect necessary dots and add value
Ensuring timely provision of thank you notes, progress reports, and completion reports for all supporters under your care
In partnership with the Prospect Development Manager, identifying potential major donor prospects and opportunities from monthly and mid-level donors, and finding creative ways to cultivate these generous givers into Water Project Sponsors
Co-hosting and supporting major donor events throughout the year, from planning and execution to follow-up
Traveling both individually and with other members of the Key Relationships team, to visit supporters, host events, and hone fundraising skills
Deepening knowledge of the nonprofit industry and industry trends in order to make more informed decisions on a daily basis
Becoming a skilled and effective external and internal communicator by honing writing and presentation skills
Providing mentorship to KR Associates on specific topics, modeling team best practices and informed decision-making, and sharing resources
Supporting the greater Key Relationships team by providing leadership and project management over designated projects and initiatives, providing hiring and interview support, and onboarding new team members
Engaging in continued learning around the WASH sector and the technical aspects of charity: water's work around the globe

Benefits

Unlimited PTO
Summer Fridays
6-week paid sabbatical leave after 5 years of employment
Annual bonus potential through The Pool
401k plan + employer match
Medical covered at 85% + Dental/Vision contributions
FSA + dependent day care FSA
Employer-paid life insurance, STD, LTD
16-week paid maternity and paternity leave for new parents
Stipends for Professional Development and a You-do-You Perk
TSA Pre-check reimbursement
2-4 annual travel requirements that foster team alignment, connection and in-person collaboration