Key Hourly

$24,960 - $31,200/Yr

Applebee's - Sanford, NC

posted 30 days ago

Part-time,Full-time - Entry Level
Sanford, NC
1,001-5,000 employees
Food Services and Drinking Places

About the position

The Restaurant Supervisor at Applebee's is responsible for leading the hospitality team to create an outstanding guest experience while ensuring a profitable operation and a healthy work culture. This role is designed to prepare individuals for future restaurant management positions, focusing on developing leadership skills and operational knowledge in a family-oriented environment.

Responsibilities

  • Lead and oversee the operation of the restaurant dining room and kitchen
  • Assist the Managers with recruiting, leading, training, and developing the hospitality team
  • Actively lead by providing vision, coaching, and feedback around the guest experience
  • Foster team cohesiveness and a positive working environment
  • Oversee opening and closing activities
  • Ensure excellent customer service and cleanliness
  • Ensure compliance with health, safety, and hygiene standards
  • Monitor and assist with Team Member duties during peak times
  • Investigate and resolve guest complaints regarding food quality and service
  • Report personnel problems to Managers
  • Explore opportunities to add value and make a difference through job accomplishments
  • Learn and train about restaurant management and administrative duties

Requirements

  • Previous experience in a casual dining restaurant
  • Minimum one (1) year of experience in a supervisory role
  • Able to make decisions and identify problems
  • Able to guide, direct, and motivate staff
  • Able to plan and prioritize tasks
  • Knowledge of food safety and sanitation practices and regulations
  • Able to perform administrative tasks

Nice-to-haves

  • Experience in a fast-paced restaurant environment
  • Strong interpersonal skills
  • Ability to work flexible schedules including evenings and weekends

Benefits

  • Competitive hourly wage
  • Opportunities for career advancement
  • Family-oriented work environment
  • Training and development programs
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