Key Holder

Comoto • Hasbrouck Heights, NJ

203d • $16 - $21

About The Position

As a Key Holder, you would be responsible for providing every customer with a great experience. You will be expected to maintain a strong sense of product knowledge, and to provide customers and team members with in-depth information on product features and benefits. You would also assist with, and be knowledgeable in, all store operations, including opening and closing procedures, administering returns/store credit, special orders, and dividing tasks amongst Sales Associates. You can expect our 5 Core Values to drive everything we do.

Requirements

• 1 year + of Key Holder or Sales Lead experience, or an equivalent role at a retail store.
• 2 years + of sales or customer service experience.
• Self-starter mentality that consistently delivers an outstanding, personalized retail experience.
• Experience with computers and POS systems (particularly RetailPro).

Nice To Haves

• Motorcycle riding knowledge or interest (strongly desired, but not a requirement).

Responsibilities

• Provide outstanding shopping experience and exceptional customer service.
• Serve as an essential sales leader for the store, achieving daily sales objectives.
• Maintain store aesthetics by cleaning, stocking, organizing and following merchandising plans.
• Stay up-to-date with brand and product knowledge, company information, sales and company-wide events.
• Assist with store operations including opening and closing procedures, administering returns/store credit, and special orders.
• Encourage and implement new ideas for growth and progress.
• Participate in wellness programs and safety committee workshops.
• Promote open communication and equitable environment through DEI initiatives.

Benefits

• Hourly base pay of $16.25 - $21+ an hour.
• Commission structure based on meeting monthly sales goals, up to 4%.
• Additional incentive pay through SPIFF items, earning up to $25+ per eligible item.
• Medical/Dental/Vision/Life/Accident benefits for full-time employees.
• Paid Time Off and 401K matching for full-time employees.
• Voluntary benefit plans for part-time employees who work a minimum of 15 hours per week.
• DailyPay benefit for secure, instant transfers of earned pay before payday.

What This Job Offers

• Career Level: Entry Level