Key Holder Pasadena MD

COSTELLOS ACE•Pasadena, MD

51d•Onsite

About The Position

To assist the store management team in ensuring the smooth and efficient operation of the store, focusing on customer satisfaction, sales generation, and maintaining store standards. This includes opening and closing the store, managing cash handling procedures, and providing excellent customer service.

Requirements

High School Diploma or equivalent
Minimum of 1 year of retail experience
Experience with key cutting and programming preferred
Experience handling cash and operating a POS system
Experience providing excellent customer service
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Ability to multitask and prioritize in a fast-paced environment
Ability to learn and operate key cutting machines
Basic computer skills
Ability to maintain a clean and organized workspace
Ability to adhere to company policies and procedures
Ability to stand for extended periods of time
Ability to lift up to 25 pounds

Responsibilities

Assisting customers with their shopping needs, providing product information, and resolving customer inquiries and complaints.
Opening and closing the store according to established procedures, including ensuring the security of the premises and cash.
Performing cashier duties, including processing transactions, handling cash, and balancing the cash drawer.
Maintaining store cleanliness and organization, including stocking shelves, organizing displays, and ensuring a safe and presentable shopping environment.
Assisting with receiving and processing shipments, verifying inventory, and pricing merchandise.
Enforcing store policies and procedures, including loss prevention measures.
Providing training and guidance to new employees as needed.
Performing other duties as assigned by the store management team.

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