Key Holder - Full Time

Stance•Lake Buena Vista, FL

59d

About The Position

As a Key Holder, you exist to provide an unmatched level of customer service. You will be an ambassador of the Stance brand and everything we stand for: creative expression, performance, and unyielding commitment to excellence. The Key Holder takes the lead on ensuring proper store procedures and policies are followed. You will lead by example and relentlessly strive to make each guest's experience uncommonly rewarding.

Requirements

High school diploma
3+ Years of specialty retail experience preferred
Self motivated leader with strong entrepreneurial skills
Innate customer centric mindset and strong market-aware vision
Creative and adaptable team player with a winning and positive attitude
Ability and willingness to work weekends, evenings and holidays as needed
Must possess strong time management skills in order to accomplish multiple tasks in a fast-paced environment
Must be available to be scheduled a minimum of 30 hours per week
Must be available to work at least one weekend day

Responsibilities

Keep people stoked on the Stance experience and build the bond between guests and our brand. This includes greeting, welcoming, and assisting our guests
Embrace and utilize brand, service, and product training & skills, to solve guests' needs by connecting them with the right product
Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build or maintain visual displays when necessary
Drive towards a high level of brand and product expertise and serve as a product knowledge resource for guests and associates
Perform store opening and closing duties and ensure policy & procedures are followed
Ensure daily restock is completed and all merchandising standards are maintained
Ability to jump in with any team member, on any task, in order to maintain successful operation of the store