2134 Key Holder

Books-A-Million, Inc.•Madison, AL

33d•Onsite

About The Position

The Keyholder operates as a limited Manager on Duty by maintaining the physical security of the store, under direction from the management team.

High school diploma or equivalent
Previous experience in a supervisor role
18 years of age or older
Successful completion of all background screenings
Strong verbal and written communication skills
Action Orientation
Interpersonal Skills
Must be able to stand and walk for extended periods of time
Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
Must be able to lift or team lift objects up to 50 lbs., with or without assistance
Must be able to communicate using speech, sight, and sound with or without an assistive device
Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job

Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all company policies, procedures, and guidelines
Operates the store as a limited Manager On Duty in conjunction with the management team.
Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management.
Maintains category merchandising and cleanliness and ensures operational efficiency.
Maintains used category cadencing and stock levels within the monthly budget.
Audits buyback throughout the day to ensure all policies and procedures are being followed.
Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
Maintains category merchandising and cleanliness and ensures operational efficiency.
Trains and develops Associates within category and facilitates cross-training for further development.
Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.
Drops off bank deposit and pick up change order as needed
Performs other duties as assigned.