Key Holder / Team Lead - Nothing Bundt Cakes Snellville

Nothing Bundt Cakes - Snellville • GA

89d

About The Position

The Shift Leader has full accountability for developing and maintaining an environment where there is a true commitment and focus on the best service to our guests and highest quality standards. The Shift Leader will work in various positions throughout any given week, and will help with the running of shifts when the General Manager is not present.

Requirements

• Possess a strong sense of teamwork
• Ability to follow instructions
• Has integrity
• Takes initiative
• Fits the Nothing Bundt Cakes Culture
• Has the ability to work well under pressure
• Outgoing and friendly personality
• Ability to multitask while paying special attention to detail
• Strong sales ability
• Genuine care of others needs
• Ability to work with a sense of urgency
• Ability to influence team members

Responsibilities

• Abide by all NBC policies and procedures
• Uphold NBC's image and brand
• Maintain the cleanliness of the bakery
• Maintain wait times, service and convenience
• Lead guest service by example at all times
• Represent Nothing Bundt Cakes in a professional manner at all times
• Pay special attention to guest satisfaction
• Interview, hire and evaluate team members
• Enforce all NBC policies and provide ongoing feedback
• Complete all required reports accurately including but not limited to the schedule, royalty report, sales reports, labor reports, etc.
• Maintain good communication between team members, owners, and the home office
• Balance and supervise sales transactions

Benefits

• Bonus based on performance
• Employee discounts

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 251-500 employees