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The Key Holder position at Party City is a part-time role focused on providing exceptional customer service and creating a joyful shopping experience. Key Holders lead by example, ensuring the store is customer-ready and fostering a fun, customer-obsessed culture. They are responsible for various operational tasks, including opening and closing the store, managing cash tills, and resolving customer issues, all while promoting a celebratory spirit in line with the company's mission to create unforgettable memories for customers.