Key Holder Part-Time

Clare V.•Los Angeles, CA

About The Position

The Key Holder is a key employee in maintaining good customer service. A Key Holder is responsible for serving customers and accurately recording all sales, as well as assisting with merchandising responsibilities, such as stocking, pricing and keeping the store neat, clean and organized. They support the operation of a profitable business through successful floor supervision and are capable of opening and closing shop responsibilities. This role reports to the Store Manager.

Requirements

Ability to clientele and understand the customers' needs
Capable of driving business by reatcing to customers' needs and wants
Always acts in the best ineterest of the customer
Strong sense of product knowledge and able to suggestively sell
Ability to think creatively in business and seek sales opportunities
Ability to effectively communicate with store manager
Provides constructive feedback to the shop management
Responds well to feedback from management and follows directives
Able to identify a problem and properly report it
Arrives on time and is floor ready
Participates in store meetings and management meetings
Assists in tagging new merchandise
Restocking what has been sold
Professional phone presence when calling clients
Maintains a visually enticing store that is neat, clean, and organized
Responds promptly to emails from management while working
Takes assigned Lessons and quizzes
Able to receive and process transfer orders and RTV’s
Able to open and close a store
Understanding of surrounding retail competition
Abides by Clare V. policies and procedures
Prioritizes workload to maximize efficiency and minimize the impact on customer experience
Seek creative solutions to challenges
Maintains a healthy work environment
High School diploma or equivalent combination of education and sufficient work experience
1+ years retail experience
Strong verbal and written skills
Ability to communicate effectively
Strong eye for fashion
Ability to perform effective selling techniques to achieve sale and repeat business
Basic computer skills
Physical requirements: lift /carry/move 40 lbs. minimum including fixtures and product
Ability to work a flexible schedule including holidays, overnights, weekends
Ability to open and close a store
Able to travel to other stores within the market/region

Responsibilities

Serving customers
Accurately recording all sales
Assisting with merchandising responsibilities, such as stocking, pricing and keeping the store neat, clean and organized
Successful floor supervision
Opening and closing shop responsibilities