Valet Key Attendant - Savannah, GA

Parking Management Company•Savannah, GA

5d•$11 - $11•Onsite

About The Position

The Key Attendant is responsible for maintaining the integrity of key control operations, ensuring the safe handling, distribution, and return of keys for vehicles, rooms, or secure areas. This role supports operational efficiency by keeping accurate records and assisting guests, employees, or contractors with key access in a timely and professional manner.

Requirements

A high school diploma or equivalent is required, and prior experience in security, facilities, or customer service is preferred.
The ideal candidate demonstrates strong attention to detail and a commitment to accuracy, ensuring all key transactions are handled with care and precision. Excellent communication and customer service skills are essential for interacting professionally with guests and team members.
Candidates must be able to work independently while being organized in a fast-paced, high-volume environment.
A valid driver’s license and reliable transportation are required for this role, along with maintaining an acceptable motor vehicle record with no more than three moving violations within a three-year period. Candidates must also pass and maintain a clean background check.
Must have the stamina to stand, walk, and lift to 50 lbs for extended periods, often in varied weather conditions, while maintaining a professional appearance and following uniform and grooming standards. Flexibility to work nights, weekends, and holidays is required to support guest needs and hotel operations.

Responsibilities

Distribute and retrieve vehicle keys from valet drivers in accordance with established company procedures and access control policies. Ensure each key is logged accurately at the time of issue and return, using designated tracking systems. Verify driver identification or shift assignment before releasing keys and ensure that all key transactions are documented to maintain accountability and prevent loss or misplacement.
Maintain precise records of all key transactions by entering each issuance and return into the approved tracking system—whether manual logbook, key management software, or handheld device. Regularly verify that key logs match physical inventory, identify discrepancies promptly, and follow proper escalation procedures to ensure full accountability and compliance with internal controls.
Maintain a secure, clean, and organized key control station at all times to support efficient valet operations. Regularly monitor key inventory to ensure all keys are accounted for, and immediately report any lost, damaged, or missing keys in accordance with company policy. Prompt escalation of discrepancies helps prevent delays, protects guest property, and upholds safety and accountability standards.
Provide courteous and efficient support to team members and guests by addressing questions or resolving issues related to key access. In situations involving exceptions, lost keys, or access disputes, coordinate promptly with supervisors or security personnel to ensure proper handling and documentation. Consistently follow all safety protocols, confidentiality standards, and operational policies to maintain trust, protect guest property, and ensure a secure valet environment.
Perform other tasks as needed to support operational and financial goals, while remaining flexible to changing business needs. Attend staff meetings and complete all required training modules on time.