Key Accounts Director (Remote)

CrowdStrike • Uniondale, NY

8d • Remote

About The Position

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The Key Accounts Director directly sells enterprise security software solutions across the breadth of the company’s products and drives incremental revenue. This role develops and owns the relationship within assigned accounts and maximizes CrowdStrike’s footprint within them. Incumbents effectively collaborate with other teams, including Sales Engineering, Professional Services, Marketing, Partner Alliances sales teams, Finance and Customer Support, as well as external parties such as Channel Partner firms. What You'll Do: Expands sales within existing and/or new accounts while building relationships with key decision makers. Develops and executes a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of CrowdStrike’s solutions to customer business requirements. Timely documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.). Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans. Collaborates with Marketing to develop an effective plan for the accounts, to include events and roadmap sessions. Promotes CrowdStrike’s products, maximizes brand recognition and mindshare at all levels, and publicizes success stories. Provides customer feedback to internal stakeholders for product, systems, and process improvements. At this level, incumbents will have deep subject matter expertise in selling the company’s products and services. Assigned accounts are the largest and/or the most complex in nature. Incumbents are expected to maintain key relationships, sell-to and interact regularly with the senior-most customer executive and CXO-level decision makers.

Requirements

• Advanced level of expertise in field sales and key in the development of accounts or opportunities in order to achieve sales objectives.
• Deep industry knowledge and thorough understanding of a customer’s decision-making process, goals, strategies, and business objectives.
• Exudes confidence and demonstrated experience with presentations, customer service, financial/business acumen, and negotiation skills at senior-most levels of customer engagement.
• Holds a complete understanding and can articulate upon the business and technical contexts of key accounts.
• Authoritative leader by example on accounts and compels others to get on board.
• Mentors others at consultative effectiveness and establishing trust with internal and external customers.
• Thorough knowledge of sales methodologies, techniques and the sales lifecycle of security software solutions, software business value concepts, and company products.
• BA/BS degree or equivalent educational background is preferred.
• Minimum 15+ years of relevant professional experience.

Responsibilities

• Expands sales within existing and/or new accounts while building relationships with key decision makers.
• Develops and executes a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of CrowdStrike’s solutions to customer business requirements.
• Timely documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).
• Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
• Collaborates with Marketing to develop an effective plan for the accounts, to include events and roadmap sessions.
• Promotes CrowdStrike’s products, maximizes brand recognition and mindshare at all levels, and publicizes success stories.
• Provides customer feedback to internal stakeholders for product, systems, and process improvements.

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees