Key Account Specialist

Intertek•Kentwood, MI

5h•Onsite

About The Position

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Key Account Specialist to work with our Transportation Technologies Team in the automotive testing lab in Kentwood, MI. This is a fantastic opportunity to grow a versatile sales career and your contributions will be valued as we help to Accelerate the Future. Intertek's Transportation Technologies team offers Total Quality Assurance expertise, delivered consistently with precision, pace and passion, enabling our customers to power ahead safely. Our automotive, battery and energy storage, and related transportation industry testing and certification expertise is recognized by leading manufacturers worldwide for evaluating how their products and services meet and exceed quality, safety, sustainability and performance standards. This position is responsible for identifying and growing key accounts. Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers’ expectations, while engaging with our employees to be 10X in their performance and professional growth. Intertek is a leading Total Quality Assurance provider to industries worldwide. Our network of more than 1,000 laboratories and offices in more than 100 countries, delivers innovative and bespoke Assurance, Testing, Inspection and Certification (ATIC) solutions for our customers' operations and supply chains. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality, safety, and sustainability to life. The Transportation Technologies team provides the transportation industry with the confidence that its products and services meet required safety and quality standards. The team’s services cover advisory, auditing, certification, inspection, outsourcing, quality assurance, testing, training, and more for automotive, aerospace, marine, rail and more.

Requirements

High school diploma or GED required; Bachelor’s degree in Business Administration, Marketing, Communications, or other directly relevant field preferred
2+ years of successful direct sales and/or account management experience required; business to business sales preferred
Valid driver’s license and reliable driving record (required)
Ability to work in fast-paced, multi-tasking environment with shifting priorities and demanding deadlines
Must be detailed-oriented and able to effectively prioritize and organize workload, with efficient time management
Must be able to learn and understand Intertek’s service offerings and effectively articulate services to customers.
Must be able to consistently close deals to achieve order and revenue targets.
Ability to effectively influence client decisions and negotiate competitive deals.
Be aware of, and adhere to, safety practices and policies to ensure your own safety, as well as the safety of others who may be affected by your actions at work
Ability to communicate and interact effectively in verbal written and presentation formats
Must possess the fundamental technical and administrative skills required to perform the job duties
Must be customer focused and quality driven
Ability to travel as business needs dictate.

Responsibilities

Achieve all sales targets, including quotes, orders, revenue, etc.
Prospect new accounts through multi-pronged prospecting efforts, including cold/warm calls, emails, etc, as well as various networking events.
Assist with proactive lead generation activities, including coordinating and executing virtual tours, webinars, white papers, virtual trade shows, LinkedIn campaigns, social media outreach and drip campaigns.
Monitor lead activity and identify potential accounts that should be targeted for growth.
Grow existing accounts via improved close rates and through new contacts and the sales of new services.
Sell Intertek’s services through effective client research, anticipating/understanding the customer need, and providing a competitive proposal with appropriate standards and pricing.
Develop and maintain relationships with key account contacts and provide a superior customer experience.
Resolve customer needs, issues, and complaints.
Update the CRM database in a timely manner, including all customer contact.
Facilitate account transition between inside and outside sales team as needed.
Perform other duties as required.