Key Account Sales Associate FRINGE
About The Position
Fringe is a leading Home, Gift & Stationery product supplier for thousands of specialty retailers worldwide. We also have a Pet division where we create high-quality, beautifully designed products that bring delight to people's everyday lives and homes. We are a privately held company with offices in Irvine, CA looking for passionate leaders to join our growing, vibrant team! Under the general supervision of the Account Manager, the Key Account Sales Coordinator will provide critical support to the Account Managers with administration, correspondence, phone calls and general running of the sales process.
Requirements
- Excellent written and oral communication skills.
- Excellent organizational and analytical skills.
- Ability to work independently while paying close attention to detail.
- Ability to work on multiple projects simultaneously.
- Ability to think critically and solve problems quickly and efficiently.
- Associate degree OR 5 years of experience in a sales support role.
- Minimum of 2 years of experience in a sales support, customer service, or administrative role.
- Working knowledge of Microsoft Office (Excel, Word, Outlook).
- Knowledge of the principles, practices and techniques of sales account management or experience using a CRM
- Skill in the operation of Excel, creation of pivot tables, graphs, and mediums to easily analyze complex data
- Ability to think critically, follow directions
- The ideal candidate will be self-confident
Responsibilities
- Accurately and expediently enter data into shared spreadsheets—very strong Excel skills needed.
- Assist team with preparations for customer meetings.
- Maintain key account files, stock availability reports, and price lists.
- Prepare shared documents and serve as interdepartmental liaison to ensure program success.
- Check customer orders for accuracy and communicate needed corrections to the Customer Service team.
- Track receipt of orders and prepare spreadsheets with total purchases for items.
- Troubleshoot customer issues and communicate status updates to different levels of management.
- This position is also responsible for item data management.
- Other tasks as needed or assigned.
Benefits
- Eligible full-time employees may elect to participate in our group health, dental, and vision plans.
- 8 paid holidays, including your birthday!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
