Key Account Representative - Outreach Business Office (1.0 FTE, Days)

St. Peter's Health • Helena, MT

95d

About The Position

The Outreach Business Office (OBO) is a new and flourishing department within St. Peter's Health. Currently, the OBO is focused on Laboratory and Diagnostic Imaging with future plans and desires to grow our services above and beyond. We need you and your ideas to help us meet the needs of our community and non-affiliated providers, while supporting internal departments and changing the culture to achieve Gold Standard health care. The goal of this position is to provide a world-class customer service experience for all we interact with. Maintaining and growing partnerships and relationships while also providing product education and best practices in health care are top priority. This position will work with a variety of parties such as physician offices, laboratories, patients and key stakeholders (to name a few); all to ensure that client needs are met and addressed genuinely, accurately and efficiently. This role is focused on promoting the OBO and its services. You will have the opportunity to generate new business, find new trends in health care, and penetrate and retain existing business through the Mission, Vison and Values of St. Peter's Health!

Requirements

• Customer service experience and sales preferred.
• Education and/or experience in Lab, Diagnostic Imaging and/or Business and Computer Technology preferred.
• EPIC experience strongly preferred.
• Project management and problem-solving skills required.
• High-school diploma, GED, or HiSET equivalent required.

Nice To Haves

• Associates or Bachelor's degree is preferred.
• Valid and current driver's license and clean driving record required.

Responsibilities

• Provide a world-class customer service experience for all interactions.
• Maintain and grow partnerships and relationships.
• Provide product education and best practices in health care.
• Work with physician offices, laboratories, patients, and key stakeholders.
• Promote the OBO and its services.
• Generate new business and identify new trends in health care.
• Retain existing business through the Mission, Vision, and Values of St. Peter's Health.

Benefits

• Travel is required (up to 50%).

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED