Key Account Representative II Outside Sales

Builders FirstSource • Irvine, CA

116d

About The Position

Ignite your career at Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. The #1 name in our industry, we help make the dream of home ownership more achievable every day. At BFS, you’ll be equipped with all the tools, training, and resources you need, and you’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. Develops in-depth knowledge, experience and skills to develop and grow relationships with assigned large regional or national accounts. Cultivates effective working relationships with representatives of key accounts in the Custom Home Segment and utilizes knowledge of customer requirements, products and services to recommend mutually beneficial solutions. Represents the company to assigned key accounts. Interacts and communicates with the customer on a regular basis to determine changing needs and preferences. Communicates competitive advantage to customer contacts. Develops in-depth understanding of key accounts' specific product and service requirements. Identifies and recommends solutions. Follows up to ensure that product and service requirements are fulfilled on a timely basis. Identifies issues and potential concerns with the relationship and works to rectify. Investigates to resolve customer complaints within established guidelines or escalates to management for resolution.

Requirements

• Bachelor’s degree in Sales, Marketing or related field.
• Six (6) years sales experience; or equivalent combination of education and related experience.

Responsibilities

• Develops in-depth knowledge, experience and skills to develop and grow relationships with assigned large regional or national accounts.
• Cultivates effective working relationships with representatives of key accounts in the Custom Home Segment.
• Utilizes knowledge of customer requirements, products and services to recommend mutually beneficial solutions.
• Represents the company to assigned key accounts.
• Interacts and communicates with the customer on a regular basis to determine changing needs and preferences.
• Communicates competitive advantage to customer contacts.
• Develops in-depth understanding of key accounts' specific product and service requirements.
• Identifies and recommends solutions.
• Follows up to ensure that product and service requirements are fulfilled on a timely basis.
• Identifies issues and potential concerns with the relationship and works to rectify.
• Investigates to resolve customer complaints within established guidelines or escalates to management for resolution.

Benefits

• Competitive, affordable benefits designed to make life better for you and the people you love.
• Plans that help you and your family to live happier, healthier and more secure lives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees