Key Account Manager

Amphenol and its Affiliated Companies • Janesville, WI

98d

About The Position

The Key Account Manager is a dynamic sales professional responsible for improving, building, and maintaining strong customer relationships. This role is focused on identifying and capitalizing on growth opportunities to drive business expansion and enhance customer satisfaction. The Account Manager will work closely with clients to understand their needs, offer tailored solutions, and ensure a high level of service delivery. By leveraging their sales expertise and relationship management skills, the Account Manager will play a crucial role in achieving revenue targets and fostering long-term partnerships with key accounts.

Requirements

• Bachelor’s Degree, with an emphasis in business or engineering, required.
• Proficient in Microsoft Office, required.
• Proven track record of building and nurturing strong customer relationships, required.
• Five (5) years of professional sales or account management experience, required.

Nice To Haves

• Strong business acumen developed through a blend of operational, engineering, and sales experiences, preferred.

Responsibilities

• Oversee all customer-related activities for designated Automotive and Industrial accounts, focusing on maintaining existing business and driving growth.
• Meet or exceed sales retention and growth targets as agreed upon.
• Manage Customer Performance Metrics and ensure alignment between actual performance and customer perception.
• Provide thorough, well-prepared solutions and recommendations.
• Cultivate strong relationships with key personnel across various disciplines within customer organizations.
• Stay informed about internal engineering, quality, and manufacturing activities and communicate relevant updates to management.
• Collect and disseminate market information regarding future programs to inform business decisions.
• Proactively work to elevate the company’s brand recognition within customer organizations.
• Develop and implement annual business plans for assigned accounts.
• Serve as the main point of contact between customers and internal teams.
• Act as a champion for customer satisfaction, ensuring timely responses to inquiries and monitoring product quality and delivery performance.
• Observe the requirements of the Fleet Safety Program when operating a vehicle for work purposes.
• Support, promote, and perform in a manner consistent with continuous improvement goals and the values of SSI Technologies, LLC.

What This Job Offers

• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees