Account Manager - Key

Omnicell • San Diego, CA

8h • $80,000 - $90,000

About The Position

Key Account Manager
Build relationships. Drive growth. Make an impact.
At Omnicell, we are transforming the future of healthcare through innovation, automation, and expertise. As a Key Account Manager (KAM), you’ll play a critical role in strengthening partnerships with key healthcare organizations, delivering solutions that improve medication management, and driving sustainable growth. If you thrive in a fast-paced, collaborative environment and are passionate about making a difference, this role is for you.

Requirements

• A passion for building lasting customer relationships and driving impactful solutions.
• Experience in healthcare sales, particularly in capital equipment, software, or complex solutions.
• Strong negotiation, strategic planning, and problem-solving skills.
• The ability to influence, communicate, and lead in a dynamic, cross-functional environment.
• Knowledge of CRM platforms (Salesforce preferred) and Microsoft Office Suite.
• Bachelor’s degree and 3+ years of experience in healthcare sales OR
• High School diploma and 5+ years of healthcare sales experience

Nice To Haves

• Experience with value-based selling and complex sales methodologies (e.g., Challenger, Miller Heiman).
• A deep understanding of healthcare industry trends and challenges.
• A track record of exceeding sales targets and driving strategic growth.

Responsibilities

• Develop strategic account plans with customers, aligning on mutual goals, key milestones, and growth opportunities.
• Work cross-functionally with Sales, Marketing, Operations, IT, Finance, and Support teams to ensure seamless execution and customer satisfaction.
• Cultivate relationships with healthcare executives and decision-makers, becoming a trusted partner in their journey.
• Present Omnicell’s value proposition to various stakeholders through compelling storytelling, product demonstrations, and corporate site visits.
• Communicate with clarity and authenticity, positioning Omnicell as a leader in medication automation and healthcare solutions.
• Influence key decision-makers by showcasing how Omnicell’s technology enhances efficiency and patient safety.
• Build customized account strategies that drive business growth, increase market share, and strengthen customer partnerships.
• Identify opportunities to expand Omnicell’s presence through upselling, cross-selling, and innovative solutions tailored to customer needs.
• Continuously develop your expertise in the healthcare and technology space, staying ahead of industry trends and best practices.
• Achieve sales targets by effectively managing a portfolio of key healthcare accounts.
• Negotiate and execute contracts that drive long-term partnerships and mutual success.
• Utilize data and insights to refine account strategies, improve decision-making, and drive measurable results.
• Serve as a customer advocate, proactively identifying challenges and ensuring timely resolution through internal collaboration.
• Own customer success by ensuring the seamless implementation and adoption of Omnicell’s solutions.
• Champion continuous improvement, leveraging customer feedback to enhance Omnicell’s offerings and service delivery.

Benefits

• Mission-Driven Work: Be part of a team that’s revolutionizing medication management and improving patient outcomes.
• Growth & Development: Invest in your career with learning opportunities, mentorship, and a culture that values innovation.
• Collaboration & Impact: Work with a dedicated team that shares a common goal—advancing healthcare through technology.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level