Key Account Manager

Airgas • Largo, FL

17h • Onsite

About The Position

Airgas is Hiring for a Key Account Manager in Largo, FL At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We are looking for you!
Airgas is seeking a strategic and dynamic Key Account Manager to drive service excellence, growth, and retention for our national retail accounts. This role manages high-revenue, nationally visible accounts and serves as the primary liaison between our customers and internal teams. Based primarily in our Largo office—with possible travel for face-to-face meetings—this position requires a proactive leader skilled at navigating complex business models and fostering strong, long-term client relationships.

Requirements

• Demonstrated experience in reading, interpreting, and executing contracts/agreements at a strategic level.
• Excellent verbal and written communication skills, with the ability to lead conference calls and deliver compelling presentations.
• Proven ability to manage multiple complex accounts independently.
• Strong interpersonal skills to build effective relationships with customers, vendors, and internal teams.
• Exceptional time management and multitasking abilities, with a keen attention to detail.
• Advanced Excel skills (including VLOOKUP and Pivot Tables)
• A self-driven, motivated approach with the ability to thrive in a fast-paced, dynamic environment.
• Proficient in Microsoft Office Suite, Google Workspace (Docs, Sheets, Slides)
• High School Diploma or Equivalent
• 5+ years in Account Management or a combination of Customer Service, Account Management, and B2B Sales

Nice To Haves

• familiarity with SAP
• previous experience in account administration/management

Responsibilities

• Serve as the single point of contact for assigned strategic national accounts.
• Cultivate lasting relationships by consistently delivering exceptional service, identifying growth opportunities, and ensuring high retention rates.
• Maintain comprehensive and up-to-date records including account overviews for presentation, management processes, contacts, and any other associated documentation important for effective functionality of the account.
• The Key Account Manager is expected to lead on assigned account rollout and closure processes by partnering with internal teams, ensuring seamless implementation and ongoing support.
• Extract and analyze data from various systems to manage orders, update account information, and identify trends or issues.
• Proactively identify recurring issues and collaborate with stakeholders and leadership to implement effective solutions.
• Work closely with national sales teams, regional leaders, and other stakeholders to maximize account efficiency and uncover new business opportunities.
• Engage in ongoing training and professional development initiatives across multiple levels of the organization.

Benefits

• medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees
• 401k plan with company matching funds
• tuition reimbursement
• discounted college tuition for eligible employees’ dependents
• Airgas Scholarship Program for dependent children

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED