Key Account Manager-Tampa-Rare & Specialty Products

Harrow, Inc.•Tampa, FL

4d•Remote

About The Position

The Key Account Manager (KAM) for the Rare & Specialty Products (RSP) Business Unit is responsible for launching and growing market share with a strong focus on driving demand through the commercial payer channel in a defined geographic area, reporting to the Area Sales Manager (ASM). The RSP product portfolio consists of 11 branded products with a promotional emphasis on Verkazia, Natacyn, Ilevro, and TobraDex ST. This position requires a highly motivated self-starter who offers solutions to challenges, has a positive presence with internal and external customers, is well-organized, and can multitask in a continuously changing, dynamic ophthalmic market environment. Assigned monthly/quarterly/annual sales revenue and product objectives, which will be achieved through consultation and value-based communications with ophthalmologists, optometrists, select primary care physicians, and staff on the indication, use, characteristics, and advantages of Harrow ophthalmic branded formulations. Prospective candidates should have pharmaceutical or medical device sales experience and a proven track record of success selling to physicians, private clinics, and support staff. This position requires about 80% travel.

Requirements

Bachelor’s degree in a related field
Has 1-3 years of pharmaceutical or medical device sales experience (Ophthalmic experience is beneficial)
A high-energy, self-starter mindset is essential to success in this role
Ability to build, develop, and foster longstanding relationships with customers
Ability to quickly absorb product and practice information and offer solutions that resonate
Experience with the execution of strategic and targeted business plans around priorities and goals
Proficient with MS Office products, including Word, Excel, and PowerPoint
Excellent presentation and interpersonal skills
Solid independent judgment and initiative required
Superior communication and written skills are a must
Ability to multitask, adjusting priorities as needed
Good problem-solving and analytical skills
Ability to become proficient with the CRM system

Nice To Haves

Clinical understanding in the specialty of ophthalmology is preferred
Knowledge of the payer landscape, Commercial, Medicare Part D, and dual eligibility is beneficial
Knowledge of how physicians make decisions regarding patient care for various therapies

Responsibilities

Meet or exceed quarterly sales revenue and product goals
Takes 100% ownership and accountability to reach the goals set by the company
Focus is on the development of new customers while converting the existing customer base
Entrepreneurial mindset to analyze, develop, and grow the territory business
Drive demand through organic pull-through and deploy any and all reimbursement solutions
Call on ophthalmic and primary care healthcare professionals in defined markets
Develop critical physician and staff relationships within the assigned geography
Utilizes internal resources when developing quarterly action plans and partnering with accounts
All sales activity is adequately recorded in CRM in a timely manner
Competent in PowerPoint, Excel, Word & Outlook
Maintain an in-depth and professional level understanding of our ophthalmic product portfolio and the competition
Articulate the clinical benefits of the products/formulations and our solutions that complement them in a compliant manner
Act with a sense of urgency at all levels of customer care and follow up
Collaborate with internal departments and peers
Ability to travel throughout the assigned geography on a routine basis
Expected travel in the field will be about 80%, which may include overnight stays
Understand the Pharmaceutical Industry’s Code of Practice
Comply with all state and federal-specific legislation and regulatory requirements
Manage expenses in a thoughtful, responsible, and ethical manner
Resourceful thinker who may not have a complete roadmap to success, but finds the resources available to win and prosper
Acts as the liaison for customers with continual follow-up
Submits all required reports, including monthly expense reports, on time