Key Account Manager

Dover CorporationRock Island, IL
$130,000 - $14,500Remote

About The Position

Dover Precision Components is hiring a Key Account Manager (OEM customers) for our Inpro/Seal brand. We are a world leader in the design and manufacture of permanent bearing protection and complete shaft sealing solutions for a variety of rotating equipment across multiple industries. In this role, you will increase penetration in existing OEM accounts as well as identify new markets and customers. You will effectively interface with customers at multiple levels (technical, commercial, and management) and deliver the value propositions of an engineered solution. If you are a results-driven engineered product sales professional with a record of achievement demonstrating initiative and business ownership, we’d love to hear from you!

Requirements

  • Bachelor's degree required, BS Mechanical Engineering preferred.
  • A minimum of three (3) years' experience in outside sales of highly engineered products is required.
  • Demonstrated ability to establish and maintain long term OEM customer relationships which culminate in the goal of ensuring/ reaching "Trusted Advisor" status.
  • Demonstrates confidence, technical aptitude, and business ownership as a self-starter.
  • Strong analytical and problem-solving skills.
  • Excellent written and oral communication skills, coupled with the ability to manage a consultative sales process.
  • Experience in an environment of continuous improvement that includes the use of tools such as process analysis, Kaizen, and Lean techniques.
  • Demonstrated ability to inspire and develop collaboration amongst cross-functional teams.
  • Ability to travel on a national basis, up to 25%.

Nice To Haves

  • Experience with sales in turbomachinery applications, rotating equipment (pumps, compressors, turbines, etc.) or reciprocating compressor components strongly preferred.

Responsibilities

  • Develop broad and deep relationships with OEM customers' management, procurement, and engineering staff to advance the company's value proposition and share of wallet.
  • Move customer relationships forward to increase engagement across the organization.
  • Ensure position as value provider vs. commodity supplier, and, where appropriate, drive to achieve "Trusted Advisor" status.
  • Understand and align with the market drivers and strategy of major customers, while also providing feedback to the management team that will help inform the company's strategies for growth.
  • Provide regular and insightful customer and market feedback to the management team for business and market planning.
  • Ensure the company is first positioned to capture new design opportunities.
  • Oversee the development of conceptual solutions by the engineering team and lead the presentation of proposals to customer personnel.
  • Maintain an understanding of competitive landscape and position and implement the appropriate pricing strategies.
  • Acquire and submit forecast information based on customer business indicators and planning.
  • Facilitate all communications to ensure the company provides customer intimacy at a level that ensures continuing selection as the #1 choice for bearing needs.
  • Utilize Lean techniques for analyzing and improving process/workflow to continually improve service delivery.
  • Develop new opportunities by researching within the assigned territory and revisiting dormant accounts to identify potential customers.
  • Through efficient prospecting and discovery, screen and identify opportunities that fit the company's strategy and objectives developing those prospects through pre-sales, negotiation, and support phases.
  • Balance both own workload and supporting departments to prioritize customer opportunities for maximum growth.
  • Travel up to 25% on a national basis.

Benefits

  • Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including 9 paid holidays per calendar year, 15 paid vacation days annually, prorated the first year based on hire date, 16 hours floating holiday; wellness reimbursement, tuition reimbursement ;business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services.
  • Eligibility for benefits is governed by applicable plan documents and policies.
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