Key Account Manager, Dental
About The Position
Sunbit is expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that’s redefining how patients pay for care—and helping providers deliver more of it. As we grow our organization, we're seeking a highly motivated and customer-centric Key Account Manager to join our fast-growing Dental vertical. This role will remotely manage a portfolio (book of business) of 350-400 accounts, focusing on mid-size DSOs and single store locations, to drive expansion and growth of Sunbit usage. The ideal candidate will work directly with dental practices at all levels to identify opportunities and engage remotely to drive usage, with a goal of growing Sunbit into the #1 patient financing solution for dental practices across the US.
Requirements
- 3+ years’ experience as an Account Manager, preferably working with mid-size retailers.
- Track record of coaching teams and building processes from the ground up on technology products.
- Conduct business and financial analysis to evaluate performance, determine and prioritize opportunities, and drive successful execution.
- Proven track record of achieving quarterly quota
- Mastery of Microsoft tools (PowerPoint, Excel, Word) and project management skills.
- Intelligent, go-getter, ambitious and self-motivated who wouldn’t hesitate to roll up their sleeves to achieve overall company success.
- Organized. Great time management skills with ability to self-manage.
- Comfortable with remote work and completing tasks independently.
Nice To Haves
- Account Management experience in the dental industry.
- Financing experience, particularly in patient financing solutions, is a plus.
Responsibilities
- Strategic Account Management: Identify growth opportunities, assess market trends, and align business objectives with partner needs.
- Relationship Building: Cultivate strong relationships with key stakeholders within dental practices at all levels, such as Drs., decision-makers, influencers, office managers and treatment coordinators. Understand their goals, challenges, and pain points to effectively position Sunbit products and services.
- Performance Monitoring : Track key performance indicators (KPIs) and metrics to measure account health, identify potential risks, and take corrective actions when necessary. Collaborate with internal teams to develop and implement account-specific strategies to drive growth.
- Customer Success: Serve as a trusted advisor to partners, providing guidance and support throughout their journey. Proactively address any issues or concerns and ensure timely resolution, thereby fostering partner satisfaction and retention Connect and engage with partners virtually to build relationships and drive growth.
Benefits
- Mission driven, empowered, and collaborative culture
- Competitive pay and stock options
- Unlimited PTO
- Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
- Newly added HSA and Pet Insurance
- 401(k) with company match
- Cell Phone Stipend
- Team-based strategic planning and ownership of deliverables
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
