Key Account Manager - REMOTE

Smithers-Oasis • Kent, OH

2d • $97,000 - $114,000 • Remote

About The Position

We are seeking an individual experienced in key accounts to fill the position
Key Account Manager within our Wholesale Floral channel.  This individual must
be experienced handling strategic accounts to drive profitable growth through
annual business planning, commercial execution, and cross-functional
coordination to improve service, availability, and customer outcomes.

Requirements

• An individual with a Bachelor’s Degree is preferred (Business or related field).
• An individual with 5–7+ years of sales and key account management experience, ideally in wholesale/distribution.
• An individual with proven negotiation, presentation, and account planning capability.
• An individual who is able to maintain a Lean Selling mindset and drive continuous improvement in account processes, reporting quality, and customer satisfaction.
• An individual with advanced proficiency with Excel/PowerPoint; Power BI is strongly preferred.
• An individual who is able to travel up to approximately 50% of the time including some weekends during peak event seasons.
• An individual who is customer-centric, organized, and responsive.
• An individual who has a learning mindset and strong product/technical training aptitude.
• An individual who can translate data into simple actions.
• An individual who has commercial acumen: pricing, margin awareness, and promotion effectiveness.
• An individual who is comfortable coaching/training customer teams.
• An individual with has a program/solution selling and portfolio mindset.

Responsibilities

• Own relationships and commercial performance for key wholesale accounts; drive profitable growth and pursue targeted goals.
• Maintain and expand customer relationships to ensure satisfaction; build trust-based partnerships.
• Develop and execute account plans and promotional activities; support annual business plan execution
• Lead customer training initiatives and provide product education and training to wholesaler staff on OASIS® Floral Products and related brands to ensure they are proficient in product features, benefits and applications.
• Deliver monthly account performance reporting and quarterly business review content, including forward plans and forecasts.
• Represent the company at key trade shows and market events; gather competitive/market intelligence.
• Use basic sales analytics (e.g., Excel/Power BI reports) and leverage other data sources to identify growth opportunities, improvement actions and track progress.
• Coordinate cross-functionally with Marketing, Supply Chain, Customer Service, and Finance to deliver comprehensive solutions.

Benefits

• A full-time career with a competitive salary and benefit plan options, paid-time off and an immediately vested company-matched 401k plan
• Our company culture places a high value on integrity and trust, respect, collaboration, and a proper work/life balance
• An opportunity to add value to the organization and build strong professional relationships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees