Key Account Manager - Canada
About The Position
Founded in 1995, ADLINK is one of the world’s leading-edge computing companies and a technology-leading platform provider in the embedded computing industry. Headquartered in Taiwan, ADLINK has operations in the United States, UK, Singapore, China, Japan, Korea and Germany. With more than 1,800 dedicated employees around the world, we are proud to provide ADLINK products to over 40 countries across five continents, with worldwide distribution networks. ADLINK is also proud to be associated with many major technology leaders and Fortune 500 companies. ADLINK is a key and important player in the Industrial embedded PC industry and is seeing considerable growth opportunity in Canada. We are currently looking to add a new Key Account Manager in Toronto, who will play an important role in building strategic relationship with Original Equipment Manufacturing (OEM)/Original Design Manufacturing (“ODM”) accounts in ADLINK target vertical industries. Through the supervision of the Canadian sales director, the Key Account Manager will ensure customer satisfaction of existing customer relationship and sign on new customers of a similar type, focusing on increasing revenue for the company. The Key Account Manager will be responsible for achieving sales quota and account targets.
Requirements
- Bachelor’s degree in business administration, science, electronics or related field or equivalent trainings.
- Minimum of 5+ years’ of successful key account manager or in similar roles managing OEM/ODM and Business-to-Business relationships in computer and electronic manufacturing companies.
- Proven track record of selling computer hardware, or electronic complex system components solutions and building OEM/ODM customers, or similar background and experience.
- Ability to forge and nurture executive-level relationship.
- Excellent in strategic selling and take the lead in high level sales engagements.
- Ability to generate leads, penetrate new accounts and develop and manage a pipeline.
- Excellent communication (written, verbal, and listening) and presentation skills.
- Understanding of embedded systems, industrial PC (hardware and software) is a plus.
- Strong negotiation skills with a problem-solving attitude.
- Excellent interpersonal skills with an aptitude for building strong customer relationships.
- A hunter mentality with proven track record of prospecting and closing new business at new accounts.
- Ability to lift, carry, push, and pull up to 10 pounds.
- Frequent standing, reaching, bending, grasping, kneeling, and use of hands for tools and components.
- Regular use of computers and general office equipment.
- Requires close, distance, color, peripheral, and depth vision, with the ability to adjust focus.
Nice To Haves
- History and existing contact network with customers in the medical, industrial or automation is a plus.
- Understanding of embedded systems, industrial PC (hardware and software) is a plus.
Responsibilities
- Develop new OEM/ODM accounts and proactively identify opportunities to add value and strengthen customer relationships.
- Play the pivotal role as quarterback to support key account customer requirements and orchestrate resources to win the business.
- Developing Executive Relationships and Establishing ADLINK as a Strategic Partner to them.
- Be a trusted advisor, deeply understanding the customer's needs to reduce their total cost of ownership, mitigate business risks, and enhance their market position.
- Meet and exceed assigned quarterly and annual quotas, including but not limited to sales revenue, design win quantity, design win revenue, and new customer engagements.
- Penetrate vertical industries by up-selling and cross-selling ADLINK’s products and services including components, boards, systems, solutions, engineering and DMS services.
- Provide prompt response to field questions and inquiries from customers.
- Ensure customer satisfaction and customer retention through consistent, productive account calls; and structure, negotiate, and close deals that meet customer expectations.
- Travel required in this role (customer meetings within territory, annual sales events, etc.).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
