Key Account Manager

Hyundai MOBIS•Ellabell, GA

About The Position

Overview MOBIS Technical Center of North America is the Research & Development Center for Hyundai MOBIS, a Tier 1 supplier and an affiliate under Hyundai Motor Group. MOBIS produces and supplies a wide variety of automotive components to customers including component modules (chassis, cockpit and front-end module), core system, eco-friendly and DAS-mechatronics. Mobis delivers the design and development of advanced engineering, autonomous driving, infotainment, component modules, safety, brake and steering systems, lamp, ICS/electronics and software development solutions that consider the safety and convenience of our customers as well as the future. Responsibilities (To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.) Serving as the primary contact for assigned OEM accounts, building and maintaining strong multi‑level customer relationships. Driving expansion of Mobis’ electronic technologies (ePT, Lighting, Chassis, HUD, IVI, ADAS) within assigned accounts, with emphasis on Stellantis N.A. Developing and executing accounts specific strategies to grow existing business and secure new program awards. Coordinating cross‑functional teams (engineering, operations, quality, program management) to ensure seamless customer experience and program execution. Monitoring account health metrics such as on time delivery, quality performance, and customer satisfaction; proactively addressing issues and implementing corrective actions. Identifying and pursuing new business opportunities by understanding customer roadmaps, product strategies, and emerging needs. Preparing and delivering customer presentations and business reviews that communicate Mobis’ value proposition. Tracking and reporting on sales pipeline and forecasts for assigned accounts. Staying current on industry trends and competitive activities affecting assigned accounts. Negotiating commercial terms for new programs in collaboration with senior leadership. Ensuring timely and accurate communication between customers and internal stakeholders. Supporting resolution of customer concerns by engaging appropriate functional teams and driving accountability. Participating in customer meetings and technical reviews including strategic planning sessions. Maintaining detailed account plans including organizational structure, decision‑making processes, and relationship mapping

Requirements

7–10 years of automotive industry experience with a proven track record in OEM account management or sales.
Stellantis experience highly preferred.
Bachelor’s degree in business, Engineering, Sales, Marketing or related field; master’s degree is a plus.
Experience with Global Tier 1 suppliers in customer‑facing roles.
Established relationships with OEM purchasing and engineering teams, especially within Stellantis.
Strong technical aptitude in automotive systems, electronics, ADAS, and electrification.
Strong relationship‑building skills with the ability to develop trust and credibility at all customer levels.
Results‑oriented mindset with proven ability to achieve sales targets and business objectives.
Excellent communication and presentation abilities, both written and verbal.
Strategic thinking paired with strong execution skills.
Problem‑solving mindset with ability to navigate complex situations and create win‑win outcomes.
Self‑motivated and capable of independent work while also being a strong team collaborator.
High emotional intelligence with adaptability to different situations and personalities.
Strong organizational and multitasking skills with ability to manage multiple priorities and deadlines.
Proficiency in CRM systems and business tools including Microsoft Office and analytics platforms.
Willingness to travel 30–40% to customer sites and company facilities.
Be a team player.
Have great attention to detail.
Strong verbal and written communication skills.
Be reliable (with reliable mode of transportation.)

Responsibilities

Serving as the primary contact for assigned OEM accounts, building and maintaining strong multi‑level customer relationships.
Driving expansion of Mobis’ electronic technologies (ePT, Lighting, Chassis, HUD, IVI, ADAS) within assigned accounts, with emphasis on Stellantis N.A.
Developing and executing accounts specific strategies to grow existing business and secure new program awards.
Coordinating cross‑functional teams (engineering, operations, quality, program management) to ensure seamless customer experience and program execution.
Monitoring account health metrics such as on time delivery, quality performance, and customer satisfaction; proactively addressing issues and implementing corrective actions.
Identifying and pursuing new business opportunities by understanding customer roadmaps, product strategies, and emerging needs.
Preparing and delivering customer presentations and business reviews that communicate Mobis’ value proposition.
Tracking and reporting on sales pipeline and forecasts for assigned accounts.
Staying current on industry trends and competitive activities affecting assigned accounts.
Negotiating commercial terms for new programs in collaboration with senior leadership.
Ensuring timely and accurate communication between customers and internal stakeholders.
Supporting resolution of customer concerns by engaging appropriate functional teams and driving accountability.
Participating in customer meetings and technical reviews including strategic planning sessions.
Maintaining detailed account plans including organizational structure, decision‑making processes, and relationship mapping