Key Account Manager-Dry Eye-Atlanta North E

Harrow, Inc. • Atlanta, GA

6h

About The Position

Harrow (Nasdaq: HROW) is a leading provider of ophthalmic disease management solutions in North America, recognized for its entrepreneurial culture, commitment to innovation, patient access to affordable medicines, and support for ophthalmologists engaged in mission work globally. The company boasts a comprehensive ophthalmic pharmaceutical portfolio, including Retina, Dry Eye Disease (featuring VEVYE®), peri-operative Surgical, and Rare and Specialty product lines, complemented by a robust internal development pipeline. The Key Account Manager (KAM) for the Dry Eye Business Unit is tasked with launching and expanding market share, primarily by driving demand through the payer channel within a specified geographic area. This role reports to the Area Sales Manager (ASM) and focuses on the Vevye product portfolio. The ideal candidate is a highly motivated self-starter who provides solutions, maintains a positive presence with internal and external customers, is well-organized, and capable of multitasking in a continuously evolving and dynamic ophthalmic market. The KAM will achieve assigned monthly, quarterly, and annual sales revenue and product objectives through consultative and value-based communications with ophthalmologists, optometrists, and their staff regarding the indication, use, characteristics, and advantages of Harrow's ophthalmic branded formulations.

Requirements

• Bachelor’s degree in a related field
• Has 1-4 years of pharmaceutical or medical device sales experience
• Ability to build, develop, and foster longstanding relationships with customers
• Ability to quickly absorb product and practice information and offer solutions that resonate
• Experience with the execution of strategic and targeted business plans around priorities and goals
• Proficient with MS Office products, including Word, Excel, and PowerPoint
• Knowledge of payer landscape, Commercial, Medicare Part D, and dual eligibility
• Knowledge of how physicians make decisions regarding patient care for various therapies
• Excellent presentation and interpersonal skills
• Solid independent judgment and initiative required
• Superior communication and written skills are a must
• Ability to multitask, adjusting priorities as needed
• Good problem-solving and analytical skills
• Ability to become proficient with the CRM System
• 70% weekly travel in a defined territory with overnights required

Nice To Haves

• Ophthalmic experience is beneficial
• Clinical understanding in the specialty of ophthalmology is preferred

Responsibilities

• Meet or exceed quarterly sales revenue and product goals
• Takes 100% ownership and accountability to reach the goals set by the company
• Focus is on the development of new customers while converting the existing customer base
• Entrepreneurial mindset to analyze, develop, and grow the territory business
• Drive demand through organic pull-through and deploy any and all reimbursement solutions
• Call on ophthalmic healthcare professionals in defined markets
• Develop critical physician and staff relationships within the assigned geography
• Utilizes internal resources when developing quarterly action plans and partnering with accounts
• All sales activity is adequately recorded in CRM in a timely manner
• Competent in PowerPoint, Excel, Word & Outlook
• Maintain an in-depth and professional level understanding of our ophthalmic product portfolio and the competition
• Articulate the clinical benefits of the products/formulations and our solutions that complement them in a compliant manner
• Act with a sense of urgency at all levels of customer care and follow up
• Collaborate with internal departments and peers
• Ability to travel throughout the assigned geography on a routine basis
• Expected travel in the field will be about 75-80%, which may include overnight stays
• Understand the Pharmaceutical Industry’s Code of Practice
• Comply with all state and federal-specific legislation and regulatory requirements
• Manage expenses in a thoughtful, responsible, and ethical manner
• Resourceful thinker that may not have a complete roadmap to success but finds the resources available to win and prosper
• Acts as the liaison for customers with continual follow-up
• Submits all required reports, including monthly expense reports, on time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level