Key Account Manager - North America

NOVENCO® Building & Industry A/S • Palo Alto, CA

9h

About The Position

We design and supply high performance fans and ventilation systems that must deliver the highest efficiency on the market, long lifetime, low environmental impact and compliance across international markets. To succeed, we combine strong product technology with close customer collaboration, technical support, and solution selling.
NOVENCO Building & Industry is a global leader in energy-efficient ventilation and cooling solutions for data centers and large-scale industrial applications. Founded in Denmark in 1947, NOVENCO is known for high-performance, sustainable solutions used by some of the world’s most demanding customers. We operate globally with subsidiaries in the U.S. (with a manufacturing site in Fremont, CA), Europe, and Asia, and is experiencing strong growth driven by hyperscale data centers and energy-efficiency requirements.
The Role
NOVENCO is seeking a Key Account Manager to lead and grow our U.S. business across multiple industries. This is a hands-on, high-visibility role with direct ownership of a major hyperscale key account while also building a broader, multi-customer platform in North America. You will operate at the intersection of strategy, key account management, and new business development, working closely with global technical teams and senior customer stakeholders.
Your impact
Key Account Leadership (Primary Focus):
Serve as Key Account Manager for a major hyperscale data center customer.
Serve as the primary commercial liaison, overseeing all customer-facing matters including requirements analysis, bids and tenders, contract negotiations, forecasting, pipeline management, and the introduction of new technical specifications.
Build and maintain a strong stakeholder network across sourcing, engineering, and design teams.
Lead regular meetings with a key account to strengthen the partnership, address ongoing matters, and ensure effective collaboration across all levels.
Collaborate closely with European-based sales support, R&D, after-sales, the Director of Data Center Solutions, and two U.S.-based Project Managers handling post-sales execution.
Business Development & Market Expansion
Develop new business across:
Hyperscale and colocation data center operators.
OEM partners in data center cooling, ventilation, and adjacent technologies (including carbon capture and energy-efficiency applications).
Consultants and engineering firms involved in large-scale data center and infrastructure projects.
Distributor and representative networks focused on energy-efficiency retrofit projects in industrial and institutional facilities.
U.S. Organization Build-Out (Longer Term)
Play a key role in establishing and scaling a local U.S. commercial organization, as NOVENCO transitions from a single-customer focus to a diversified U.S. customer base.

Requirements

• Bachelor’s degree in mechanical engineering or a related technical discipline preferred.
• Experience with fans, Air Handling Units, cooling and/or ventilation products, ideally in mission‑critical environments.
• Proven ability to manage large, complex key accounts and long sales cycles with multiple stakeholders.
• Strong capability to translate technical solutions into commercial value for both technical and non-technical audiences.
• Entrepreneurial, structured, and comfortable operating independently in a senior, growth-oriented role.

Nice To Haves

• Data center industry experience is preferred; an existing network with hyperscalers, OEMs, consultants, or operators is an advantage.

Responsibilities

• Serve as Key Account Manager for a major hyperscale data center customer.
• Serve as the primary commercial liaison, overseeing all customer-facing matters including requirements analysis, bids and tenders, contract negotiations, forecasting, pipeline management, and the introduction of new technical specifications.
• Build and maintain a strong stakeholder network across sourcing, engineering, and design teams.
• Lead regular meetings with a key account to strengthen the partnership, address ongoing matters, and ensure effective collaboration across all levels.
• Collaborate closely with European-based sales support, R&D, after-sales, the Director of Data Center Solutions, and two U.S.-based Project Managers handling post-sales execution.
• Develop new business across: Hyperscale and colocation data center operators.
• OEM partners in data center cooling, ventilation, and adjacent technologies (including carbon capture and energy-efficiency applications).
• Consultants and engineering firms involved in large-scale data center and infrastructure projects.
• Distributor and representative networks focused on energy-efficiency retrofit projects in industrial and institutional facilities.
• Play a key role in establishing and scaling a local U.S. commercial organization, as NOVENCO transitions from a single-customer focus to a diversified U.S. customer base.

Benefits

• Competitive compensation, 401k, health insurance and benefits and strong long-term growth potential within a global organization.
• Opportunities for professional development, training via NOVENCollege and clear progression paths

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level