Key Account Manager

RXO, Inc. • Knoxville, TN

23h

About The Position

RXO is a leading provider of transportation solutions, utilizing cutting-edge technology and a vast network to revolutionize the industry and address various challenges. The company focuses on creating more efficient ways for shippers and carriers to transport goods across North America. As a Key Account Manager at RXO, the individual will act as the primary daily point of contact and relationship manager for the company's most important clients.

Requirements

• Bachelor’s degree or equivalent related work or military experience
• 1 year of professional experience

Nice To Haves

• 5 years of experience in a transportation sales environment
• Excellent verbal and written communication skills

Responsibilities

• Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction
• Expand current customer accounts through ongoing relationship development
• Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees