KEY ACCOUNT MANAGER (VENDING & MICRO MARKETS) - KATY, TX

Compass Group • TX

117d

About The Position

This role involves direct interaction with clients, focusing on analyzing business performance and designing/implementing tailored programs to meet their needs. The ideal candidate will deliver outstanding service, develop long-term client relationships, and drive high levels of customer satisfaction, leading to contract renewals and extensions.

Requirements

• 3+ years in account management experience
• Demonstrated ability to prepare, analyze and present sophisticated business reviews to clients
• Excellent interpersonal communication and negotiation skills coupled with a strong customer service
• Proven long-term relationship building experience
• Demonstrated ability to use analytical and intuitive judgment and sound decision making
• Strong problem-solving skills
• Proficiency in Microsoft Office software

Responsibilities

• Prepare business reviews
• Improve profitability
• Provide recommendations for program enhancements to optimize effectiveness and improve customer value
• Assist in operational set-up of new business
• Expedite day-to-day service problems
• Build and sustain relationships with clients
• Conduct financial analysis

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees