Key Account Manager - United States

Metagenics

80d • $115,000 - $129,000

About The Position

The Key Account Manager (KAM) is responsible for accelerating sales growth through strategic account partnerships with healthcare practitioners (HCPs). This role combines deep relationship-building with a focus on revenue generation, digital enablement, and product category expansion. The KAM leads Joint Business Planning (JBP) conversations, drives digital product recommendations, and delivers unit volume against monthly and quarterly quotas.

Requirements

• 2–4 years in B2B sales, territory management, or account-based selling, preferably in healthcare, wellness, or nutritional supplements.
• Proven success in meeting or exceeding sales quotas using a consultative selling approach.
• Experience with CRM platforms (e.g., Microsoft Dynamics, Sales) to manage pipeline, forecast, and document account interactions.
• Trained in foundational sales methodologies (e.g., Challenger, SPIN) or equivalent internal training programs.
• Bachelor’s degree in Business, Sales, Marketing, Health Sciences, or related field (preferred but not required).
• Ongoing participation in internal sales training, category education, and digital enablement initiatives.

Nice To Haves

• Knowledge of HCP engagement strategies and selling into practitioner-based clinics.
• Joint Business Planning frameworks and account planning disciplines.
• Product categories including gut health, immune, pain, and women’s health.
• Digital tools such as patient subscriptions, CRM-based protocols, and treatment plan automation.
• Sales processes from prospecting to close within regulated or healthcare-related markets.

Responsibilities

• Own a defined portfolio of HCP accounts, accountable for meeting and exceeding monthly, quarterly, and annual sales quotas.
• Increase unit volume and product penetration by aligning product solutions with patient protocols and clinic objectives.
• Lead Joint Business Plans (JBPs) to identify high-impact growth opportunities, recommend products across priority categories, introduce in-office digital protocols, and set quarterly clinic goals.
• Execute sell-through tactics such as promotional offers, sampling programs, and category education that convert into incremental patient purchases.
• Actively promote digital subscriptions, CRM treatment plans, and auto-refill strategies to drive recurring revenue and patient compliance.
• Achieve and exceed physical and virtual call activity metrics.
• Utilize CRM to track practitioner preferences, pipeline opportunities, and performance to forecast results and inform future actions.
• Collaborate with Marketing, Trade, and Customer Service to optimize account support and clinic success.
• Monitor local market dynamics and competitor activity to proactively address risks or uncover growth opportunities.
• Deliver proactive territory and account reviews.

Benefits

• Medical, dental, vision
• Annual employer HSA (Health Savings Account) funding for eligible employees who elect an HSA medical plan
• STD, LTD, Basic Life AD&D coverage
• 401k + employer matching
• Vacation and Sick Time
• 2 Volunteer Days off per year
• Emergency evacuation time off
• 11 paid company holidays
• 1 Floating holiday to celebrate your birthday or important religious/holiday to you
• Quarterly product allowance to use towards your favorite Metagenics products!
• Product discount
• Peer to peer recognition programs & more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree