Key Account Manager (Safe Vision)

Hoya International Co., Ltd • Lewisville, TX

334d • Remote

About The Position

The Key Account Manager position at Safe Vision involves continuous interaction with leadership and employees at all levels throughout the company, as well as occasional interaction with the corporate senior executive management team and customers. This role does not have a departmental budget but requires the acquisition and custody of confidential company and customer data, which are vital to the effective operation of the business. The position holds broad recommendation-making authority regarding department structure, policies, and work processes that affect employee morale and customer satisfaction. Decisions made in this role significantly impact operations, top-line growth, and profitability. The physical demands include keyboard skills, a valid driver's license, and the ability to walk, sit for prolonged periods, and occasionally lift up to 40 lbs. The working conditions involve up to 25% travel, a remote office environment, and a work schedule of 50 to 60 hours per week.

Requirements

• Bachelor's degree in marketing, business administration, sales, or relevant field.
• Four to five years' previous work experience in Sales, Management, National Account Management, or relevant experience.
• Able to multitask, prioritize, and manage time efficiently.
• Goal-oriented, organized team player.
• Encouraging to team and staff; able to mentor and lead.
• Self-motivated and self-directed.
• Excellent interpersonal relationship skills.
• In-depth understanding of Distributors and their position in the industry.
• Eager to expand company with new sales, clients, and territories.
• Able to analyze data and sales statistics and translate results into better solutions.
• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person.
• Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills.
• Strong negotiation skills, with ability follow-through on client contracts.
• Ability to multitask and manage multiple Distributor accounts.
• Proven results of delivering solutions and meeting sales goals.

Responsibilities

• Developing a solid and trusting relationship with all assigned SafeVision customers.
• Resolving customer issues and complaints.
• Developing a complete understanding of customer needs.
• Anticipating customer changes and proposing/implementing improvements.
• Managing communications between customers and internal teams.
• Strategic planning to improve customer results.
• Conducting new account presentations and negotiating contracts with potential and existing customers.
• Working with Sales Team, Marketing, Lab Operations, Managers, and team members from other departments to ensure all customer needs are met.
• Collaborating with the entire SafeVision team to maximize profit by up-selling or cross-selling.
• Planning and presenting reports on customer and territory progress, goals, and quarterly initiatives to share with team members and stakeholders.
• Meeting all customer needs and deliverables according to proposed timelines.
• Analyzing customer data to provide customer relationship management.
• Expanding relationships in order to bring in new customers.

What This Job Offers

• Career Level: Mid Level
• Industry: Miscellaneous Manufacturing
• Education Level: Bachelor's degree