Key Account Manager - Pet Specialty

Inaba Foods•Torrance, CA

20h•Onsite

About The Position

Inaba Foods is a manufacturer of premium pet food, treats, toppers, and complements, deeply rooted in a family tradition of excellence that spans generations. Since 1958, pet parents have trusted Inaba to deliver products that are human-grade, nutrient-rich, and designed to bring joy to pets. Today, Inaba is the most popular brand of premium cat and dog dinners and treats in Japan, with growing distribution throughout the United States and globally. Inaba Foods (USA) Inc. continues to expand its footprint, invest in talent, and build long-term partnerships across the pet industry, supported by the stability and vision of our Japanese parent company. Position Summary Inaba Foods (USA) Inc. is seeking a Key Account Manager – Pet to develop and manage strategic relationships at the headquarters and regional level with national and regional retailers, as well as distributors, within the Pet Specialty channel. This role is responsible for driving growth, expanding distribution, and strengthening long-term partnerships while collaborating closely with internal teams to execute sales strategies. This is a full-time, in-office position based in Torrance, CA, as required by company leadership. What Success Looks Like in This Role Grow distribution and sales volume within assigned Pet Specialty accounts Strengthen distributor relationships to expand market presence and execution Become a trusted partner to customers through strategic planning and consistent engagement Contribute to category growth through promotions, pricing strategies, and market insights Collaborate cross-functionally to support forecasting, production planning, and account strategy

Requirements

Bachelor’s degree in Business, Marketing, Sales, or a related field
3–7 years of experience in sales within Pet Specialty, Food & Beverage, or adjacent CPG categories
Experience calling on headquarters, regional offices, and/or managing distributor relationships
Strong ability to analyze trends, data, and sales performance metrics
Proficiency in creating compelling PowerPoint sales presentations
Excellent communication, negotiation, and customer service skills
Highly organized, detail-oriented, and able to manage multiple priorities
Experience working cross-functionally with internal teams and external partners
Ability to travel locally or regionally as needed, including time spent in the field
Valid driver’s license with a safe driving record, in accordance with company policy
Advanced proficiency with Microsoft Office Suite or related software

Responsibilities

Serve as the primary point of contact for assigned customers and distributors, nurturing existing business and driving incremental growth
Analyze historical and current purchase order data to project sales, assess profitability, and identify growth opportunities
Lead and participate in customer business reviews and market presentations
Maintain regular engagement with accounts to ensure customer needs are met or exceeded
Execute promotional strategies and programs to drive volume and brand visibility
Provide sales forecasts and input for production and demand planning
Collaborate with executive leadership on pricing, promotions, quotes, and account strategies
Resolve customer issues related to product, service, or sales execution
Monitor competitive activity, market trends, and merchandising techniques
Manage expenses in alignment with budgeted guidelines
Demonstrate a growth-oriented, proactive sales approach focused on building and expanding strategic relationships
Adhere to all company policies, procedures, and ethical standards while representing Inaba in a professional manner
Perform additional duties as assigned