Key Account Manager- Energy & Utilities
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About The Position
DNV Energy Systems North America (ESNA) region seeks a Key Account Manager to join our commercial team and drive strengthening, expanding and fostering relationships with our key accounts. ESNA is on a journey to become more customer-centric and agile in meeting customer requirements while continuously improving the way we work. As part of the commercial organization, you will develop stronger value propositions for your key customers and market area, with a particular focus on utilities, independent power producers (IPPs) and demand side management aligned with the Energy Systems strategy. The KAM will be responsible for maintaining multiple Key Customers and will have a strong customer and market focus. They manage customer relations with a key customer and a group of customers in a defined energy industry segment. As a KAM, they lead an account team that will establish relationships with customer contacts and understand the needs and strategic goals of the key account. Under the KAM direction, the account team will give customers a voice within the organization, provide input on improving customer service, and shape our customer policy and strategy. This position will not have direct people management responsibility and will rely on your ability to influence people as a KAM to design and implement initiatives that are key to your success in the growing business with your assigned industry segment and Key Account. Collaborating closely with Marketing, Communications, and Public Affairs, you will be responsible for developing targeted Key Account and Customer Segment Campaigns. This role is based at our DNV office in Houston, TX; Arlington, VA, presenting a dynamic hybrid schedule where employees will typically spend three (3) days per week working from either a DNV office or client location/site. Further details regarding role-specific requirements will be shared during the interview process. The position may also be considered at other DNV offices within the continental U.S.
