Key Account Manager - Custom Biotech - San Francisco, CA

Roche•Florence-Graham, CA

2d•Onsite

About The Position

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche. Building on over 30 years of industry experience, Roche Custom Biotech uses the powerful multidisciplinary skills found in Roche facilities across the world. The team offers products and solutions for manufacturers in the diagnostics and pharma biotech industry ranging from raw materials to system solutions for bioprocessing. Leveraging the unique know-how of Roche Diagnostics and Roche Pharmaceuticals, our Key Account Managers work to deliver high quality raw materials, instrumentation, products and services for the biopharmaceutical, cell therapy, or in vitro diagnostics business. As a Key Account Manager, you will: Be highly driven to create your own territory strategy and plan to grow and drive business. This national and would require to cover all Account (Pharma, Biotech and IVD manufacturers) sites for the Accounts assigned to you. This is a field-based position. The territory is within San Francisco, CA and surrounding areas.

Requirements

Bachelor’s Degree or equivalent experience
7+ years relevant sales or equivalent experience

Nice To Haves

Excellent oral and written communication skills including making impactful presentations
Proven leadership abilities
Negotiation, contracting and problem solving skills
Ability to work in a regulated environment
Strategic planning and organizational skills

Responsibilities

Sell Roche products and services, developing new accounts and/or expanding existing accounts.
Contact new and existing customers to meet and exceed sales objectives in targeted accounts, by developing new business, growing existing business, maintaining customer relationships and troubleshooting customer problems.
Identify and develop strategic account plans and developing and delivering the differentiating message and quantifiable economic value for products and services, selling the primary differentiation of Roche products, overcoming and managing objections, and negotiating to obtain sales.
Generate demand and maximize product awareness by working with and providing education and information to customers.
Work with others, as needed or required, to prepare proposals for assigned accounts. Presents all contract proposals to customers to maximize overall business and profitability, which may require some negotiation.
Conduct and organizes necessary territory planning and routing for efficiency
Drive market intelligence initiative for your territory and communicate competitive market information internally.
Negotiating new and existing long-term supply agreements.

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