Key Account Manager -Convenience

Mondelez International • Edison, NJ

293d • $68,100 - $93,675

About The Position

The Key Account Manager (KAM) drives selling efforts to the customer as a member of a Customer Business Team, managing assigned categories within the MDLZ Portfolio and acts as a liaison between Mondelez International/Customer Business Team (CBT) and the Customer's Headquarter (HQ) Team. The KAM will be responsible for all MDLZ categories including Biscuit, Candy, Bars, Cough and Chocolate. Additionally, the KAM will have fill planning responsibility utilizing APEX. The incumbent delivers revenue and share objectives, pursues business strategies to grow the company franchises through the use of customer-specific programs, provides category management expertise to the account, ensures that coordinated, cross-functional sales value is delivered to the customer, and supports Customer Service/Supply Chain based activities and initiatives.

Requirements

• Bachelor's degree.
• 2-5 years sales experience in the CPG industry (convenience channel a plus).
• Strong analytical skills: able to analyze customer, consumer and category data.
• Ability to plan, organize and set priorities.
• Superior interpersonal skills.
• Ability to establish and maintain effective relationships with customer and retail teams.
• Previous knowledge of promotional calendars and aligning with customer strategy.
• Proficient in Microsoft Office programs and overall computer skills.
• Knowledge of Salesforce preferred.

Nice To Haves

• Experience in delivering results and problem solving.
• Negotiation and influencing skills.
• Planning and execution capabilities.
• Analytical ability.

Responsibilities

• Build Mondelēz International business with the customer as measured by profitability achievement, share gains, volume targets, special programs, and new item introductions.
• Develop and cultivate effective, positive business relationships with key customer decision makers.
• Collaborate with Category Planners, Shopper Marketing, and Key Stakeholders to tailor Mondelēz International programs consistent with customer strategies.
• Create synergies in the Mondelēz International portfolio of products to drive customer profitability and Mondelēz International revenue.
• Translate business unit priorities into a comprehensive plan for the period.
• Collaborate with customer to ensure compliance and performance on agreed upon strategies/tactics.
• Proactively manage plan: Translate priorities into actionable plans specific to category/customer.
• Build/deliver revenue, profit, and share by applying category management principles and business analytic best practices.
• Ensure accuracy of LE by updating customer plan & APEX Customer Plans based on actual performance.
• Manage communications with Supply Chain ensuring accurate, timely Forecast and order management.
• Provide updates to management on competitive activity and other business-related activities.
• Conduct category analysis by utilizing current consumer and category insights and KPI Reports.
• Analyze the category, the customer and the consumer information to make strategic business building decisions.
• Evaluate post event analytical support to determine profitability and ROI of trade funded events.
• Manage operating costs and effective trade funds spending within budget.
• Develop effective and efficient merchandising that maximizes ROI.
• Ensure timely and efficient resolution to Customer deductions.

Benefits

• Health insurance.
• Wellness and family support programs.
• Life and disability insurance.
• Retirement savings plans.
• Paid leave programs.
• Education related programs.
• Paid holidays and vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Manufacturing
• Education Level: Bachelor's degree