Key Account Manager - Canada

Tweezerman International•Port Washington, NY

2d•Hybrid

About The Position

Our Key Account Manager, Canada is responsible for developing and maintaining relationships with national and regional accounts in Canada. This position works with multiple internal teams to ensure the needs of our customers are met. They develop programs and strategies to maximize sales opportunities within assigned accounts, as well as seek out new business opportunities.

Requirements

B.S. degree preferred, Associate’s degree required
Background in CPG industry, Beauty or Cosmetics category a plus
Strong analytical ability, familiar with Syndicated/Portal Data/IRI, POS
Superior presentation skills, problem solving, interpersonal skills
Candidate should be bright, energetic and a quick study
Proficient in Power Point, Excel and easily adaptable to internal software programs
Team player, excellent oral and written communication skills
This position must be able to move about the building along with sit for prolonged periods of time with finger and wrist dexterity with repetitive motion.
This position requires domestic travel.
Individual must be able to obtain necessary documents for travel.

Nice To Haves

Background in CPG industry, Beauty or Cosmetics category a plus

Responsibilities

Account manager responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders.
Account Manager is the liaison between customers/distributors and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.
Manage and develop client accounts to initiate and maintain favorable relationship with clients.
Areas of focus include forecasting, promotional calendars, trade spend management, planograms, end to end customer management
Support new product launches and marketing initiatives aligning with retailer growth plan and strategy including using available category data
Search for and grow new business opportunities within chain Canadian market, updating Sr. Director of Channel Sales on target status
Presentation and preparation for all account meetings
Monthly/quarterly reconciliation with Finance for all customers
Analyze retailer sell-through (when available), highlighting growth trends and review low performance SKUs; update for recommendations internally and by customer
Preparation by customer for bi-monthly check-in meetings
Retailer document set up & all customer follow-up
Develop new business and maintain sales quotas for existing customers
Meet monthly, quarterly, and annual sales goals
Responsible for ensuring ROI and profitability by customer
Work collaboratively with internal and external cross functional teams to manage customer expectations
Build business with current customers, expanding distribution and onboarding new customers/channels in the Canadian market