Key Account Manager-Access+-NYC

Harrow, Inc.•New York, NY

12h•Remote

About The Position

The Key Account Manager will be responsible for expanding profitable business in an assigned base of new and existing customers. This position will report to the Regional Business Director (RBD) and will participate as a key member of the commercial team within the Access+ group with primary responsibilities that include: closing new business within a defined territory, expanding portfolio business within existing accounts, customer retention, and ensuring portfolio performance achieves defined financial outcomes. This individual will ideally be based in a location with relatively easy access to the assigned customer base. The person in this role will have a proven track record of success selling to multiple call points in the Physician Office, Ambulatory Surgery Center, Hospital, and Pharmacy environments. The position requires travel up to 50% of the time.

Requirements

5 years of sales experience, ophthalmic market preferred
Experience with execution of targeted business plans around priorities and goals.
Team player with a positive, can-do attitude.
Strong written, verbal and presentation communication skills.
Ability to think creatively in confronting issues and pursuing novel approaches to old problems.
Ability to work under pressure, meet deadlines and exercise sound business judgment with critical thinking skills and high ethical standards.
Ability to manage multiple projects simultaneously, adjusting priorities as needed and meeting deadlines
Proficient in the use of CRMs and Microsoft Office software products.
Ability to travel up to 50% of the time, including overnight stays.
Bachelor’s Degree

Responsibilities

Implement and execute plans to expand sales within a defined base of existing ophthalmic customers and new key targets.
Drive new business relationships and convert to grow sales
Appropriate utilization of the Customer Relationship Management (CRM) system.
Execute cohesive strategies with Marketing, Strategic Accounts, Customer Care and Pharmacy Sales Representatives (PSRs).
Monitor sales performance and adjust strategy as needed to meet competitive conditions.
Evaluate customer, market and competitor activity and update the organization accordingly.
Establish and maintain relationships with key opinion leaders (KOLs) within strategic accounts.
Direct sales forecasting activities and set performance goals accordingly.
Utilize resources to enhance productivity and provide optimal customer satisfaction.
Participate in providing detailed and accurate sales forecasting.
Actively participate as a key member of the Commercial team to drive success.