Key Account Management Internship

Lactalis US Yogurt, Inc. • Bedford, NH

3d

About The Position

Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed. As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award-winning dairy products that bring people together. In the US, we proudly offer an unrivaled house of beloved brands, including Galbani® Italian cheeses and ricotta, Président® specialty cheeses and butters, Kraft® natural and grated cheeses, Breakstone’s® cottage cheese, Cracker Barrel®, Black Diamond® cheddar, and Parmalat® milk. Our yogurt portfolio includes siggi’s®, Stonyfield Organic®, Brown Cow™, Oui®, Yoplait®, Go-Gurt®, :ratio®, Green Mountain Creamery®, and Mountain High®, along with a growing family of ethnic favorites like Karoun®, Gopi®, and Arz®. At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued. Even if you don’t meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy. From your PASSION to ours Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Key Account Management Intern based in Bedford, NH. Why Join the Lactalis Internship Program? Our paid internships offer valuable hands-on experience and the chance to work alongside passionate teams dedicated to your success. In this program, you will: Explore different areas of our business. Build your resume and expand your professional network. Learn directly from industry professionals. Work in a collaborative and innovative environment where your ideas matter. Help shape the future of our beloved brands. Enjoy free yogurt (of course!). This is your opportunity to develop valuable skills, make a real impact, and take the next step toward an exciting future. The Role: Make an Impact The Key Account Management Intern will support responsibilities across sales, marketing, and data analytics to help drive performance at key high-growth e-Commerce retailers. This role will develop a Microsoft Excel dashboard to analyze sales and promotional performance, as well as conduct a content optimization audit across pure-player e-commerce accounts. The intern will collaborate closely with the E-Commerce Pure-Player Key Account Manager and the Omnichannel Marketing and Operations Team to ensure alignment with the company’s goals and values. The Key Account Management Intern will report to the Manager, Customer Business – E-Commerce.

Requirements

• Currently enrolled in a Bachelor's degree program. A major within the field of Business is preferred.
• Experience in data analytics with a demonstrated interest in relationship building, presenting, and account or project management.
• Proficiency in Microsoft Office, specifically a strong command of Microsoft Excel is required.
• Capacity to share knowledge, skills, and techniques to execute projects effectively, leading cross-functional teams to reach objectives on time and on budget.
• Ability to set up, implement, and monitor profitable plans to create strategic, long-term partnerships with customers.
• Skilled in rigorous data analysis to identify causes and effects, selecting appropriate information to make effective, logical decisions.
• Openness to new ideas and different perspectives, with an eagerness to learn from the business environment to help develop the Group.
• Act as a role model to positively influence others and enhance the team’s ability to contribute to a goal.
• Strong problem-solving skills, including the ability to build a logical approach to assess situations, identify causes, and deploy solutions.

Nice To Haves

• Prior experience with Power BI is highly preferred.

Responsibilities

• Primary Project: Build a sales dashboard for Fresh Direct that provides an overview of sales and promotional performance at a Universal Product Code (UPC) level to help strengthen field sales planning and execution.
• Develop a dashboard that uploads data from the Fresh Direct Insights Hub and then generates key charts and graphs outlining UPC sales and promotional performance across the category.
• Prepare key findings within the following categories: high/low performing products, gaps in assortment, promotional formatting and optimization recommendations to share with the Revenue Growth Management team and the Omnichannel Marketing team.
• Document these findings, and be prepared to attend meetings with Fresh Direct, alongside the Sales Manager, where you will be asked to present your key findings and recommendations.
• Present the dashboard, from data upload through chart/graph generation, your findings, and key recommendations to the leadership team at summer’s end.
• Secondary Project: Conduct a full-scale audit of content on Amazon Fresh and Fresh Direct (manual for Fresh Direct; with Dataweave support for Amazon).
• Perform basic audit of portfolio and identify any gaps and recommend any optimizations across carousels, product titles, bullet points, and other content areas.
• Identify top-performing brands/products at retailer using Unify, and then analyze product detail pages, and translate insights into actionable recommendations for our own listings.
• Develop a framework for tracking post-internship results, including suggested KPIs and timelines for expected performance lifts.
• Present findings and recommendations to the leadership team at summer’s end.

Benefits

• At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options.
• We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one.
• We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement.

What This Job Offers

• Career Level: Intern