Key Account Executive (Naples, FL)

Labcorp • Naples, FL

2d

About The Position

Do you have strong customer service experience and are looking to join an organization where you can build a career? Are you inspired by the opportunity to bring your talents to our diverse community and challenge the health care industry status quo with innovative testing that puts people first? If so, Labcorp has an exciting opportunity for a Key Account Executive. The territory for this position will cover Naples, FL. This position is the face of our company, introducing our services to prospective new clients and engaging at all levels of business. This is your opportunity to join an organization known for advanced testing with a solid reputation as a leader in the diagnostics industry. Here, you'll find a rewarding role that allows you to make a difference in people's lives, including your own!

Requirements

• Bachelor's degree is preferred
• Bilingual and able to read, write and speak Spanish is preferred
• Previous sales experience or account management is preferred
• Experience in the healthcare industry is a plus
• Proven success managing a book of business
• Superior customer service skills with the ability to build trust-based relationships
• Effective communication skills, both written and verbal
• Ability to deliver results in a fast paced, competitive market
• Excellent time management and organizational skills
• Proficient in Microsoft Office

Responsibilities

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the Labcorp operations team in relation to client needs
• Provide ongoing service and problem resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused and persuasive
• Provide account management for clients day to day operations
• Upsell current book of business to increase organic growth
• Work closely with senior sales representatives to grow book of business
• Continuously provide educational material to the client base
• Resolve any customer related issues in a timely manner
• Meet and exceed monthly retention and upsell goals on a regular basis

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level