Key Account Exec - Seattle, WA

LabcorpSeattle, WA
4d

About The Position

Labcorp is seeking a Key Account Executive to join our team in Seattle and Tacoma Washington including the surrounding areas. Work Schedule: Monday – Friday 8:00am – 5:00pm Job Responsibilities: Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory Act as a liaison between the client and the LabCorp operations team in relation to client needs Provide ongoing service and timely resolution to customer base Ensure customer retention by providing superior customer service Recommend solutions that are client focused Provide account management for client’s day to day operations Collaborate with entire sales team to grow book of business Meet and exceed monthly retention and upsell goals

Requirements

  • High school or equivalent
  • Valid driver’s license and clean driving record
  • Proficient in Microsoft Office and Excel
  • Proven success managing a book of business
  • Superior customer service skills with the ability to build trust-based relationships
  • Effective communication skills, both written and verbal
  • Ability to deliver results in a fast paced, competitive market
  • Excellent time management and organizational skills

Nice To Haves

  • Bachelor’s degree
  • Salesforce experience
  • 3+ years outside sales experience, or account management in healthcare

Responsibilities

  • Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
  • Act as a liaison between the client and the LabCorp operations team in relation to client needs
  • Provide ongoing service and timely resolution to customer base
  • Ensure customer retention by providing superior customer service
  • Recommend solutions that are client focused
  • Provide account management for client’s day to day operations
  • Collaborate with entire sales team to grow book of business
  • Meet and exceed monthly retention and upsell goals

Benefits

  • Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
  • Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
  • Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
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