Solenis-posted 24 days ago
Full-time • Director
Remote • Charlotte, IL
5,001-10,000 employees

The Key Account Director serves as the primary liaison between the company and its strategic distribution partners. This role is responsible for cultivating strong relationships, driving mutual growth, and optimizing operational performance. The ideal candidate will champion a win/win mindset—ensuring both the company and its distributors achieve shared success through aligned goals, transparent collaboration, and joint value creation. A key responsibility of this role is to foster seamless collaboration between distributors and internal sales teams to execute high-impact growth strategies, negotiate strategic priorities, and justify investments through financial analysis and ROI-driven decision-making.

  • Distributor Relationship Management Act as the main point of contact for assigned distributors, building trust-based relationships that prioritize long-term, win/win outcomes. Conduct regular business reviews and strategic planning sessions focused on mutual success.
  • Growth Strategy & Execution Co-develop joint business plans with distributors to drive revenue and market share. Align distributor initiatives with internal sales strategies to ensure cohesive execution. Facilitate collaboration between distributor and sales teams to maximize territory coverage, lead conversion, and customer engagement. Monitor KPIs and performance metrics to ensure targets are met or exceeded. Promote shared accountability and celebrate joint wins to reinforce a partnership-driven culture.
  • Strategic Negotiation & Financial Justification Negotiate company position on pricing, programs, and strategic initiatives with distributors. Evaluate and justify distributor-related investments using ROI models and financial analysis. Present business cases to internal stakeholders that support distributor growth and operational improvements.
  • Operational Excellence Collaborate with internal teams (supply chain, finance, marketing) to streamline distributor operations. Resolve operational bottlenecks in ways that benefit both parties to improve service levels. Ensure compliance with contractual terms, pricing policies, and inventory standards while maintaining flexibility for distributor success.
  • Market Intelligence & Reporting Gather and analyze market data, competitive insights, and distributor feedback. Provide regular reports and recommendations to senior leadership. Stay current on industry trends and regulatory changes impacting distribution.
  • Bachelor’s degree in Business, Marketing, Supply Chain, or related field (MBA preferred).
  • 5+ years of experience in distributor/channel management, preferably in a corporate setting.
  • Proven ability to lead cross-functional collaboration between external partners and internal teams to drive consistent sales growth and operational excellence.
  • Strong understanding of sales strategy, operations, and partner ecosystems.
  • Excellent communication, negotiation, and relationship-building skills.
  • Proficiency in CRM and negotiation skills; data-driven mindset.
  • Comprehensive benefits package including medical, dental, and vision insurance available from day one
  • 401(k) with matching
  • Paid time off
  • Learning and development opportunities
  • Rich company culture
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