Dot Foods-posted 9 months ago
$20 - $30/Yr
Part-time • Entry Level
Mount Sterling, IL
Truck Transportation

As a Key Account CSR, you will work with complex customers within our industry by performing various functions to meet expectations of both internal and external customers. You will become the expert on these accounts by working with various partners and customer communications to assure we are meeting their expectations.

  • Analyze customer requests/needs and provide innovative solutions
  • Problem solve through unique situations
  • Work with customer to improve service through item forecasting
  • Assist Dot Transportation with delivery appointments and scheduling conflicts
  • Involvement in volume growth
  • Applies lean thinking and tools to identify and eliminate waste in all areas of the position
  • High School Diploma
  • Successful Dot Foods Customer Service experience
  • Effective communication skills
  • Analytical skills
  • Highly organized with prompt follow-up skills
  • Self-motivated
  • Bachelor's Degree
  • Actively demonstrates critical thinking and decision-making abilities
  • Competitive compensation package
  • Significant advancement opportunities
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