Christmas Kettle Worker

Salvation Army USA•Springfield, OR

32d•$16•Onsite

About The Position

The Kettle Worker is responsible for ringing bells at assigned locations as part of The Salvation Army's Christmas fundraising efforts. The Kettle Worker is the first point of public contact in the Christmas fundraising and must exhibit the highest standards of customer service. A Kettle Worker must greet and interact with the general public in a courteous and friendly manner.

Requirements

Have a pleasant, outgoing personality
Able to work flexible hours
Dependable
Safety conscious
Excellent customer service
Ability to follow instructions with limited supervision.
Abide by all rules, regulations and instructions provided by the Kettle Coordinator and TSA.
Neat, clean and tidy in all manners
Ability to ring small hand bell:
Repetitive motion of ringing a hand bell
Moderate mobility: duties are usually performed by combinations of standing and walking on a frequent change basis.
Physical ability to lift and carry and/or push/pull light objects less than 25 lbs. (kettle and kettle stand)
Ability to work people from diverse backgrounds.
Ability to stand or sit in one location for extended periods in outside weather conditions.
Work is performed in the outdoors where there are discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.
Moderate mobility: duties are usually performed by combinations of standing and walking on a frequent change basis.
Works in an environment with frequent interruptions
In-person contact with people from diverse backgrounds who may be angry, hostile, confused, or frustrated people
Regular and punctual attendance is an essential function of this position.
Requires working irregular hours (i.e., nights, weekends, and holidays).

Nice To Haves

Customer service experience preferred

Responsibilities

Ring the bell at your appointed kettle stand/location
Ability to respond to the general public's questions and request for information courteously and direct to appropriate Salvation Army representative.
Collect monetary donations of behalf of The Salvation Army at the kettle stand.
Greet guest (donors) in a friendly and hospitable manner
Ability to follow instructions and work independently.
Ability to meet attendance requirements
Conducts all communication with public and staff with the highest level of professionalism.
Never leave kettle unattended for any reason, at any time, except for authorized breaks and only at a secure location.
Wear the identification, including any special clothing, provided by The Salvation Army (TSA) at all times at the kettle stand. The ID is to be returned at the end of employment.
Responsible for completing, signing and placing a daily time card in your kettle at the end of the working day.