Keno/Sportsbook Dual Rate
About The Position
Description Benefits of Working at Nisqually Red Wind Casino Include: FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles) FREE Short-Term Disability, Life and Accident Insurance FREE Meal during shift FREE gaming license renewals FREE uniform dry cleaning services $1 per hour shift differential Paid Time Off & Paid Holidays Floating holidays 401(K) Retirement Program (match up to 4%) Tuition Reimbursement Health & Wellbeing Reimbursement Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.) Team Member Awards and Incentives (perfect attendance awards and yearly service awards) Flex spending and Dependent care spending Career advancement opportunities Periodic Team Member contests and giveaways Team Member dining and gift shop discounts POSITION OBJECTIVE: Provide exceptional service and value to our guests. Assist Team Members while acting as a supervisor. Our Mission: To enhance continued economic viability and quality of life for the Nisqually Indian Tribe, our Team Members, and the neighboring communities. Our Vision: Creating incredible experiences. Our Core Values: Integrity, Communication, Accountability, Respect, Teamwork JOB SUMMARY: Process Keno and Sportsbook tickets for guests and assist in the understanding of how to play. Process Keno and Sportsbook tickets through a computerized system, call Keno games, mark numbers called and verify draw results. Act as Keno/Sportsbook Supervisor in the absence of the Keno/Sportsbook Supervisor. Perform supervisory and administrative functions in accordance with policies and procedures.
Requirements
- High school diploma or GED certificate.
- Complete Title 31 requirements.
- Basic math skills.
- Intermediate computer skills.
- Must be able to obtain a Food Handlers Permit.
- Pass NRWC pre-employment testing.
- Ability to work all shifts including weekends and holidays.
- Ability to obtain a Class III Gaming License.
Nice To Haves
- 1 year of supervisory experience.
- 1 year of Keno experience.
- 1 year of Sportsbook experience
Responsibilities
- Knowledge of Keno and Sportsbook departmental Guest Service Standards.
- Knowledge of casino promotions.
- Follow all Keno and Sportsbook rules in accordance with established Casino policies and procedures.
- Understand, support and explain all Keno and Sportsbook content, promotions, betting events, and betting odds as expected.
- Review internal audit work daily in accordance with Keno and Sportsbook procedures.
- Supervise Keno/Sportsbook Team Members during assigned shift in the absence of the Keno/Sportsbook Supervisor.
- Provide input for Team Member evaluations and disciplinary actions, and train new Team Members.
- Handle guest and Team Member complaints.
- Assist in planning, developing and implementing organizational policies and procedures.
- Start Keno game, keep existing games intact and collect house revenues.
- Perform Runner/Writer and Sportsbook duties as assigned.
Benefits
- FREE Medical/Dental/Vision (Spouse and dependent coverage is also available at low rates and reasonable deductibles)
- FREE Short-Term Disability, Life and Accident Insurance
- FREE Meal during shift
- FREE gaming license renewals
- FREE uniform dry cleaning services
- $1 per hour shift differential
- Paid Time Off & Paid Holidays
- Floating holidays
- 401(K) Retirement Program (match up to 4%)
- Tuition Reimbursement
- Health & Wellbeing Reimbursement
- Team Member Assistance Program (The Team Member Assistance Program (EAP) provides our team members and their eligible dependents with confidential access to short-term, professional counseling and legal services at no additional cost.)
- Team Member Awards and Incentives (perfect attendance awards and yearly service awards)
- Flex spending and Dependent care spending
- Career advancement opportunities
- Periodic Team Member contests and giveaways
- Team Member dining and gift shop discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
