Kennel Assistant

Lakefield Veterinary Group

11h

About The Position

The Kennel Assistant provides a high standard of care and treatment to all pet guests, ensuring a positive boarding experience by feeding, cleaning, and exercising pets. Lakefield Veterinary Group partners with hospitals nationwide to preserve their unique culture and community connection, while providing operational support. They are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care, guided by their core values: Respect, Learning, Do the Right Thing, WOW Service, and Fun.

Requirements

Basic written, verbal, and active listening communication skills with a customer-oriented approach
Basic judgement and problem-solving skills
Compassion and empathy for both pets and pet owners
Interact with a variety of clients and employees in a professional, caring, compassionate, and tactful manner
Attention to detail and high level of accuracy
Organizational and time management skill
Handle and maintain sensitive and confidential information with discretion
Ability to identify and foresee problems, present solutions and collaborate as a team player

Nice To Haves

Experience in an animal care setting handling various breeds and sizes of dogs and cats
High School Diploma or GED

Responsibilities

Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun
Clean and disinfect cages, pens, runs, and boarding areas
Provide and maintain clean bedding for each new pet guest
Set up and clean playtime areas and ensure clean toys are available for pets
Perform duties on the pet’s activities report, makes necessary updates, and completes the Pet Guest reports
Complete assigned playtimes, cuddle times, fitness sessions, bedtime stories, and walks, as specified in Policies and Procedures
Feed boarded pets and ensures the correct type and quantity of food is provided for each meal
Ensure pets have clean water and provide special treats as needed
Monitor and chart food and water consumption and elimination of each pet guest and notify the management of any issues
Check on the pets periodically each day to ensure safety and well-being for each pet in the boarding areas
Keep track of and clean the pet’s belongings and ensure they are returned to the owners in good condition
Monitor supplies and notify management when inventory is low
Report items that need repair to management and assist with repairs as needed
Support a practice environment that promotes collaboration and teamwork and ensure the delivery of quality, compassionate, effective, and efficient care to pets
Comply with all practice policies, quality assurance guidelines, minimum standards of care, and safe handling procedures
Perform other duties and projects as requested