** Kenedy eStores - In-Store Shopper - Part-Time

H-E-B-posted 8 months ago

Kenedy, TX

Food and Beverage Retailers

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H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first. As an eStore In-Store Shopper, you will select, sort, and unload items to complete eCommerce online orders. Once you are eligible, you will become an Owner in the company, so we are looking for commitment, hard work, and focus on quality and Customer service. Partner-owned means our most important resources - People - drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.

Selects merchandise from sales floor to complete customer online orders
Sorts / unloads selected merchandise into refrigeration, frozen, or dry storage holding areas
Uses a digital tool to select items necessary to complete online orders, to pack and put away orders in staging area, and to retrieve orders for customers
Makes decisions on customers' behalf if requested item is unavailable
Provides superior customer service; answers product-related questions, locates products, and helps in-store Customers, as needed
Returns extra / unwanted products to their proper in-store location
Communicates continuously with department Managers and Partners to locate product
Minimizes shrink through careful handling of product
Follows Standard Operating Procedures (SOPs); achieves productivity standards
Performs eStore Curbie duties, as needed
Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitation
Gathers baskets and picks up trash inside and outside eStore as needed
Maintains / stocks bag areas
Organizes carts / maintains cleanliness within the eStore
Maintains standards for safety and sanitation

Minimum age 16
High school diploma, or equivalent (preferred)
3+ months of experience as a Curbie or related experience
Experience in personal shopping a plus
Completion of all required training upon hire (e.g., Alcohol Seller's Training)
Strong customer service skills
Strong communication skills
Ability to make effective decisions on behalf of the customer with limited information
Ability to prioritize and handle cross-functional tasks
Ability to work a flexible schedule

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** Kenedy eStores - In-Store Shopper - Part-Time

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